Marketing

Lead Generator #14 – Directories

Directories should be a part of every consultant’s marketing strategies. The secret is to be listed in the right directories – those used by potential clients. So give some thought to where you might look to find someone like yourself.

Most directories provide search capabilities (expertise, location…), so consider your search categories. If you don’t see a good match, contact the directory owner and suggest a new category. This is particularly important if you serve a narrow niche.

Directories alone, however, are not enough. They are just a starting point, so you need to have other pieces in place. A web site is ideal, since most directories allow only minimal information.  Be sure to include your web address and e-mail in the listing.

Don’t have a web site? Set one up — even if it is a single page. Nowadays, a phone number is not enough — most people want to check you out before initiating contact.

The good news is that many directories are inexpensive or free. So where are these directories, and how do you get listed? Here are several options:

  • Professional organizations – Good for visibility with professional colleagues, which often lead to referrals. Most have on-line directories, although some still offer printed directories. Often free, but may include a nominal annual charge.
  • Trade magazines – Good for visibility with potential nationwide clients. Most have on-line directories, and some include printed directories as part of annual Buyer’s Guides. Often free, but for a nominal charge you can often enhance your listing. If offered, I recommend doing so.
  • Civic/business organizations – A good choice if your clientele is primarily local, such as legal, accounting, architecture, etc. Examples are Chambers of Commerce, Business Round Tables, etc. You may want to participate in the organization for even more visibility.
  • Technical answering services – For years, we’ve belonged to Intota (formerly Teltech),  an organization that connects businesses with peer recommended experts. Over 10,000 experts in the science, engineering, medicine, regulations, and business. Free for consultants, and you even get paid to answer simple questions (which often lead to longer consultations.)

Finally, directories are best used in conjunction with other lead generation methods, such as web sites, professional activities,  articles, presentations, etc. In fact, our experience has shown that multiple methods multiply your success.

© 2013, https:. All rights reserved.

Resource Review – The Likeable Expert Gazette…

Recently ran across this web site and newsletter, and wanted to share it here. In addition to being a useful resource, it is also a delightful success story.

In 2000, Michael Katz launched Blue Penguin Development, a one man firm that teaches professional service providers how to position themselves as “likeable experts.” Much of his emphasis is on newsletters (a favorite technique of mine) and social media.

Following his own advice, he has published over 275 issues of “The Likeable Expert Gazette,” a weekly E-Newsletter with over 7000 subscribers around the world. Just added my name to his list, and really enjoy his musings. Light, refreshing, and easy to digest. (Gee, I sound like a food critic.) Nutritional, too.

Michael has a BA in Psychology, an MBA, and a past career as a columnist and humorist before going independent twelve years ago. He started about age 40 (boomers take note) and is still going strong. Best of all, he is as bald as a billiard ball, which always sits well with me. Hair is way overrated…

His services range from writing newsletters to helping with marketing. He does this through books, webinars, and individual consulting. If you sign up for his newsletter, he’ll even send you a link to his free E-Book, “It Sure Beats Working – 29 Quirky Stories and Practical Business Lessons for The First Time, Mid-Life Solo Professional.” Loved it!

I’ve not met Michael Katz, but hope to at some point in the future. It is a real pleasure to recommend him to those of you considering your own JumpToConsulting.

The Likeable Expert Gazettete, by Michael Katzwww.BluePenguinDevelopment.com 


More Blue Penguin references here:


 

© 2013 – 2022, https:. All rights reserved.

Lead Generator #13 – Cold/warm calls…

Not my favorite approach, but when times are desperate…

I’m with luminaries like Alan Weiss, Howard Shenson, and Perry Marshal on this method. Much better to have potential clients call you, rather than the other way around. As Shenson once said, your marketing goal should be have clients clamoring for you.

Think about it. As a professional, does you doctor call you to see if you want to buy a penicillin shot today? Does your lawyer call you to see if you want to buy a will today? No, they create both the credibility and visibility so you will first call them.

But there are times when cold calling can help. If you are just starting out, for example, you could (and should) call everyone you know to announce your new business. You can ask if they know anyone who might need your services. Just don’t push your services on them — if interested, they will let you know.

One important suggestion. Don’t rely on e-mails alone for the initial contact. Most of us get a hundred or more cold-call e-mails every day, and we are all good at zapping them to the delete folder. That is, if the spam filters don’t catch them first.

Consider a personal letter. No, snail mail is not dead, and a well written personal letter will stand out. Use it to break the ice, and then follow up with a personal phone call. I think you will be pleased with the results from this two step process.

Pick a number – say 20 per week – and work your way through your list. It is said that most of us know around 200 people. Make 4 calls per day, and in ten weeks you’ve personally contacted all of them. If lucky, you may even have snagged a project.

But don’t stop there. If you publish a newsletter, ask to add them on your list. You’re not publishing a newsletter? Well, time is a wasting. Consider a short e-mail letter. Now that you’ve made the personal contact, the e-mail follow up is fine and very inexpensive. You want to keep in touch.

Technically, the cold calls above are really warm calls.
Since you already know the person, you have a reason to call. But what about complete strangers?

This is where targeted cold calls can work. For example, you just read that the XYZ company just won a contract where your area of expertise could help. Get on the phone and find out who would be a good contact. Check out your contacts on LinkedIn too.

When you find the right person, give them a call or send a letter. But do your research first.  Don’t waste their time “exploring what keeps them up a night” or other similar nonsense.  Rather, offer some ideas or examples of how you have helped others. After all, that is what consultants do.

Here are two examples of cold/warm calling..
.

The first is Dr. Gary Blank, a fellow consulting engineer. He tells a great story of how he quickly transitioned from corporate employment to full employment as a consulting engineer.

When told of an impending job change, he decided it was time to hang out his consulting shingle. Highly motivated, but not sure where to start, he sent out personal letters to everyone he knew.  Within a month he landed his first project.

Dr. Blank shared that story many times with prospective consulting engineers through his activities with the IEEE (Institute of Electrical and Electronics Engineers) Consulting Engineers Network. As a result of his hard work and visibility, he was recently elected the President of IEEE-USA, a capstone to his fulfilling career.

The second is Your Truly. Thirty five years ago as a young sales engineer, I tried a similar approach with some success. Involved with the launch of a new design system, I scoured the want ads (remember those?) for companies seeking design engineers who might use our system.

It only took a few minutes of searching every week, followed up by a short letter with a brochure, and later a phone call. Although not my main source of leads, it did result in a couple of sales. Not only that, my boss even commended me in my next review.

Finally, most people shy away from cold calls. But highly targeted cold calls work, with both acquaintances and strangers. They work best when you first warm them up, and they can be very effective when you start out.

© 2013, https:. All rights reserved.

Starting a consulting practice is easy…

The tough part is making it a success.

Recently ran across a blog post on business startups. The author suggested consulting, since it was so easy that anybody could do it. Of course, the author had never started and run a full time consulting practice himself. Go figure.

So, time for a short rant…

But the author is right. You can start a consulting practice right this instant. Just call yourself a consultant, order some business cards, and you’re in business. The telephone should start ringing any minute, right?

It really is that simple. Except it isn’t.

Unfortunately, this is a common misperception, particularly by those with lots of credentials (letters that can be put after their name.)  Having already achieved some career success and prestige, they assume the rest of the world will immediately recognize their expertise and abilities.

It is the mousetrap syndrome. You know, “Build a better mousetrap and the world will beat a path to your door.” Wonder who cooked up that piece of fiction?

No, it doesn’t work that way. You need customers. Furthermore, you need customers who are willing to pay you, too. For solutions. Not ivory tower lectures or esoteric theories, but real world solutions to their real world concerns.

So how do you get those customers? You market. You sell. You peddle your butt off. Hmmm, not so simple anymore.

Maybe, like any business venture, it takes some plotting, planning, and old fashioned hard work. Sorry, THIS blogger is not offering any magic miracles today.

At the fundamental level, all businesses have three components:

  • Products or services to sell
  • Customers or clients who will buy those products and services.
  • A way to connect the parties (aka a marketplace.)

Really, that’s it. Congratulations, you’ve just earned your One-Minute MBA.

Now let’s dig a little deeper, using the old reporter’s method of 5W/H – what, who, why, where, when, and how.

  • WHAT do you have to sell? As a consultant, it is your expertise and advice. So what do you have that others might want and be willing to pay for? What are you really good at, AND that has value in the marketplace?
  • WHO might buy your expertise? Ah, now you are starting to identify your market or markets. Can you identify niches? i.e. – business/consumer, local/national, demographic, etc.
  • WHY would they buy your services? Do they have problems to solve? Or prevent? Do they have dreams to pursue?
  • WHERE do your customers hang out? Can you identify groups or organizations do they belong to? Media they read – magazines, newspapers, web? Do they use social media?
  • WHEN do they buy? Short or long sales cycle? Seasonal? Impulse?
  • HOW do you reach them? Having answered the 5W questions, you may already have a good idea HOW to start. But starting is not enough — you need plan, and then you need to execute the plan, over and over. Wash, rinse, REPEAT.

Ride along here and I’ll do my best to help you understand and address these questions. Ultimately, however, the specific answers will be yours. Incidentally, I’ve been at it this game for over 30 years, and I still ask these questions myself.

Thus ends the rant.

Yes, it IS easy to START a consulting practice, and anybody can do it. The real question is can you BUILD and MAINTAIN a successful consulting practice? It takes time and effort. Just like anything else worthwhile in life.

Happy New Year! Is 2013 the year you make your JumpToConsulting?

P.S. Signup for our newsletter. In 2013, we plan a regular mailing with recent posts and other relevant information.  Don’t worry about spam — our list is PRIVATE.

© 2013, https:. All rights reserved.

Lead Generator #12 – Seminars & Workshops

If you like teaching (Lead Generator #11), you may consider developing and presenting your own materials.

Due to the considerable start up efforts, however, I don’t recommend this for brand new consultants. Other marketing methods usually provide faster results with less work and money. This is an excellent method to consider, however, after you become established.

We started offering our own seminars at about five years as full time consultants. By that time, we had established ourselves, and were ready to expand the business. Had we tried much earlier, I’m not sure we would have been successful.

It has worked out well. Since 1992, we’ve trained over 10,000 students in our engineering specialty through a combination of public and in-house classes.

The training business nicely  complements the consulting business. Many students become clients, and many clients bring us in to train their colleagues.

But our success was not immediate. We experimented with both content and promotion. After several iterations and a few setbacks, we finally got it right.

So don’t be disappointed if your success is not immediate — one reason why I don’t recommend this as an initial marketing method.

Content

Most training seminars today run ½ to 5 days, with 1-2 days very typical. Longer than a webinar, but shorter than a class. Unlike classes, most seminars are done in a single session — a short cram course where students can focus on the subject alone.

We have found that shorter is better — a major concern is often time away from the office, not the not the dollar cost of the seminar.

Thus, the content needs to be focused and precise.  Most of our seminars range between ½ and 3 days, with 2 days being the most popular for our topics.

The content should also be tutorial. Like writing articles or white papers, your goal is to transfer knowledge, not to impress your peers. Think “How to Tell Time” –-NOT “An In-depth History of Clock Making.”

Thanks to the Internet, there is a trend to offer seminars/workshops on line in one hour chunks. In those cases, it starts to look like a traditional class. Another trend is to record seminars on audio or a DVD.  Like traditional seminars, a lot of effort is still required.

Development

The development time can vary widely, depending on how well you know your material.  Maybe you taught classes or wrote a book based on your expertise, so you already have plenty of content and ideas. But there is still a LOT of work to get to a finished product.

Rest assured, it will take much more time than you thought. And plan on spending more time editing and polishing than on developing the content in the first place.

We’ve seen various rules of thumb over the years. For technical training, we assume  5-10 hours of development per hour of class time. That means a ½ day workshop could take a week from start to finish, and a two day class can easily take up to a month.

Promotion

The next big hurdle is the promotion. Typical techniques include direct mail, e-mail, advertising, and more. No, it is not enough to build that better mousetrap — you need to promote it too!

As part of your promotion, you also need a plan for registration and payment. There are a number of on-line services that can help here. There are also plug-ins for your web site. We’ve used both methods with good success.

One way to ease the efforts is to find a sponsor. The good news is that the sponsor handles all the promo/registration details. The bad news is that you end up splitting the proceeds.

In some cases, you get nothing except the exposure. This is typical for trade shows.

We’ve partnered several times. Our most successful is a 20 year partnership with an electronics  manufacturer. They have been a joy to work with. We recently partnered with a training firm that specializes in military/defense systems, which complements and does NOT compete with our main partnership.

Going alone is the most challenging. If you do so, expect to spend some serious time and money on this. (See barriers to entry.) It can be done, but going alone is NOT recommended for new consultants.

Fulfillment

The final hurdle is the fulfillment. In addition to the presentation, you need to prepare materials and handouts.

If going alone, you’ll need a venue. Will you use a hotel? What about meals and refreshments? What about A/V? Don’t assume anything, and double check everything.

Most of this work needs to be done well in advance, and often involves financial commitments and risks. Be prepared for nonrefundable deposits and guarantees. We’ve had a few failures that cost us thousands of dollars. Try to minimize your risks.

In closing, seminars and workshops can be effective marketing tools. They can also nicely augment your consulting business. But the hurdles are there, so proceed with caution, particularly when just starting out. Don’t fret –there will be plenty of opportunities after you are established.

More examples and information on our seminars at www.emiguru.com. 

© 2012 – 2016, https:. All rights reserved.

Giving Free Advice… Yes or No?

To share, or not to share – that is the question. (With my apologies to William Shakespeare.)

Two schools of thought. One says YES, the other NO. (You say tom-A-to, I say tom-AH-to.) Who is right? Well, it depends — on you and your overall objectives.

  • NO to free advice. As Abraham Lincoln said, “A lawyer’s time and advice are his stock in trade.” Many lawyers today still follow this advice. Thus, the often annoying “six minute” charge for a phone call.
  • YES to free advice. As Desert Pete said, ” You’ve got to give of yourself, before you’re worthy to receive… Leave the bottle full for others. Thank you kindly, Desert Pete.” Click here for the Kingston Trio version.

Maybe because I live in Arizona, I prefer Desert Pete. It also better fits my business model. Most of my engineering consultations range from a 1-10 days or more. Thus, charging someone for a quick answer isn’t worth the effort to track the time, prepare an invoice, etc.

Not only that, is can be seen as “nickel and dimeing.” I’m not pursuing five minute jobs — I’m after five day jobs (or more.) So I just chalk up the free advice to marketing.

If my advice helps, I’ll be considered when the customer has a bigger job. That customer is also more likely to pass my name along to others.

Thus, at Kimmel Gerke Associates it has long been our business policy NOT to charge for short phone call inquiries. We’ve always encouraged our class attendees (10,000+) to call/e-mail us with quick questions. Ditto consulting clients.

To date, no one has abused that policy. Well, I did have one. After answering several questions, I finally suggested he needed to get someone on site to dig into his problem. That in itself was good advice, as I had already run out the string on simple solutions. The calls stopped, but apparently he was not going to spend money anyway.

If it looks like it might take more than a few minutes (research, design reviews, written memos) we’ll provide a budgetary estimate. We also guarantee we won’t exceed the estimate without prior approval. This protects both parties. If the scope increases, we’re not stuck with a fixed fee. At the same time, there are no surprises for the client.

This policy might not work for everyone. For example, if you are an accountant or a lawyer, your short answer may be very valuable. And, it may have taken you years of study and experience to get to the point where you can quickly answer the question.

In that case, charging for short questions makes sense. Here are some options to consider:

  • Flat fee for questions. ($75-100  for up to 15 minutes or so.) You make a few $$$, and still serve your client. Charge it to their credit card, which eliminates the paperwork. Most companies now prefer to pay small amounts by credit card.
  • We belong to a technical answering service that operates this way. Their clients sign up for the service, and when we (as an expert) get a call, we get paid to respond. We don’t make a lot, but it does provide occasional beer money.
  • Offer a retainer. Popular with lawyers and business consultants. For a fixed amount per month, you agree to be available to answer questions. You may need to bound this (up to 4 hours per month — phone calls only — no onsite work — no writing reports — etc.)  Get paid in advance, and don’t refund unused time.
  • Prepaid coupons for short blocks of time. Once again, charge a premium, get paid in advance, and set an expiration date — perhaps a year. This seems to be quite popular in the personal coaching business.

A closing anecdote. A few years after we started, I ran across a reference to our company on a forum. When asked for a consulting recommendation, the responder said, “Call Kimmel Gerke Associates. Not only are they good at what they do, but they are easy to work with. And they won’t nickel and dime you…”

It was then I realized our policies were working — you simply can not buy that type of advertising. Sharing quick advice is right for us, and we still do so today.

The consulting business is one of relationships, not just expertise. Clients buy services from those they know, like, and trust. Be that person!

© 2012, https:. All rights reserved.

Lead Generator #11 – Teach a class…

Teaching can be a great lead generator. It is how I got started in consulting over thirty years ago, and it continues to a nice source of business and income today. Here are five good reasons to consider teaching.

1 – You can begin right away. You don’t need to do extensive marketing or build a customer base. Just check your local university, junior college, or adult education program. Many are begging for consultants (or potential consultants) to share their real world experience, and would love to add you to their catalogs.

2 – Gives you immediate credibility and visibility.
Teaching a class implies you know what you are doing, and that you have been vetted by the teaching organization. Of course, you do need to deliver, but if you have the right experience, you are already on the right track.

3 – You can make a few bucks.
You won’t get rich teaching, but you can make this marketing method pay for itself, and help support your other marketing efforts.

4 – Develops your presentation skills. This is a very important skill for consultants, and there is nothing like practice to improve those skills. (With over 200 classes under my belt, I’m still learning…)

5 – Showcases your knowledge and experience to potential clients. No, don’t do a hard sell, but if they need more help, you’ll be among the first they will ask. After all, presumably you have already helped them through your teaching.

This marketing method is ideal for potential or part time consultants. Teaching a class presents a very low threat to your employer, and even enhances your value. Along with skills and experience, you’ll be seen as someone with initiative to improve both yourself and your students.

Teaching is how it all began for me. My business partner was already teaching an adult evening class at a local vo-tech (vocational technical school), and recruited me to teach a class. These were introductory electronics classes, so as electrical engineers we were pretty well qualified.  The real challenge was to keep it simple.

Even so, at first  I wasn’t sure. I’d never taught, but it sounded interesting. Besides, the school was in a bit of a panic, as the instructor for my class had to back out at the last minute due to health problems. So I jumped in, and have never regretted it.

The teaching assignment led to several interesting projects, which only served to whet our appetites for consulting. For several years, the school was our primary client.  And yes, we got paid for these extracurricular projects.

  • Our first project was to clean up the adult electronics curriculum for the vo-tech. The classes were disjointed, and they wanted to make them more cohesive. We identified several new classes to fill in the gaps, and even recruited engineering colleagues to teach them. Both the school and our colleagues were delighted.
  • A big project emerged to develop a two year program on printed circuit board design.  Unknown to us, the school had received a state grant, and needed someone to do the technical work. It turned out to be a lot of work, but the grant was generous enough that we made a very nice  profit on the project.
  • Another interesting project was to develop a seminar on how to select a business computer. This was when the IBM PC first arrived, and the local business community was hungry for unbiased advice. The school wanted to do a semester class, but we suggested a three hour seminar instead. This was quite successful, and gave us or first experience with focused seminars.
  • The classes started to generated external consulting. Our first independent project was helping  select a computer system for a local medical society. The clients had attended our computer  seminar. Other similar projects followed.

As a bonus, the teaching experience gave us the confidence and the skills to offer our own seminars and workshops some years later as full time consultants. These eventually became a significant part of our income. (We have now trained over 10,000 students in our technical specialty, greatly enhancing our client base.) But without the early teaching, we might not have done it.

So where do you start? Check out your local adult education programs (colleges, junior colleges, libraries, etc.)  They make it simple for you, as they provide the venue and do all the marketing.  They may have prepared classes they want taught, such as introductory accounting, business law, web design, computer programming, etc. They may also have some elementary training for new instructors.

Another option is for-profit training companies. These companies often use contract instructors to deliver their materials. Most are also open to new classes if you are ready to develop your own materials. Keep in mind, thought, that this can turn into a lot more work than expected. Nevertheless, if you have a topic you feel strongly about, this can be a good option.

Can you do this? Yes, if you have the interest and experience. I had a speech class in college and hated it, but when I started teaching basic electronics, I was amazed at how easy and fun it was.  The latter is important — there is no thrill quite like seeing the “light go on” when a student “gets it.”

Finally, keep it simple. Stick to the basics. You are not trying to impress your peers — rather, you are trying to convey introductory information. If your students want more advanced information,  they may eventually turn into clients. But if not, you’ll still have the satisfaction of helping someone learn more about your subject.

In closing, consider teaching as a potential stepping stone to your own JumpToConsulting.

P.S. – What about your own seminars/workshops/webinars? Another variation on teaching, but much more work up front. As such, generally not recommended until you are establisehd.  We’ll cover those in more detail in a  future post.

© 2012 – 2013, https:. All rights reserved.

Create Your Sales Collateral…

When you finally make client contact (marketing becomes sales), you often need simple stuff you can hand out or mail – business cards, brochures, folders, letterhead, envelopes, labels, etc.

Since these create first impressions of your business, they should be an integral part of your sales and marketing process.

These items are often referred to as sales collateral. Some people include web content, pricing and data sheets, white papers, and more in this definition. In this post, we’ll focus on the simple printed materials.

Before we get specific, here are some general comments:

  • Keep it simple. Like a doctor or lawyer, you are trying to present yourself as a professional.  One exception — if you are in a highly creative business, you may want to showcase your creativity. Otherwise, simpler is safer.
  • But don’t skimp on quality. This is NOT the place to cut corners. Go with high quality paper stock with a fine finish, such as textured or matte. Just make sure the printing looks good on it. (I prefer a light colored stock to plain white.)
  • Coordinate the look and feel. This applies to both printed and electronic marketing materials. You want consistency among the colors, fonts, and logos (if applicable). Subtle, but this is all part of your branding process.
  • Put contact information everywhere! One of my biggest pet peeves is having to hunt for contact information. This is particularly true with web sites, but I’ve also had to hunt on printed brochures and even letterheads. In the latter case, I suggest full contact info on the bottom of the page — address, phone number, and web site.

Here are some suggestions based on what we have done:

1. Business Cards – Don’t be cute — use a standard size in a suitably heavy stock. You don’t want your card to feel flimsy, and you want to make it easy for people to file or scan. Although increasingly popular, I prefer NOT to use a picture on the card (but definitely put that in your brochures.)

We settled on a  light gray linen finish with two print colors — dark gray and dark blue, with a simple dark blue logo. Although the second color adds a small cost, we felt it conveys a more professional image.

2. Letterhead/envelopes – Should match your business card, although the paper stock may be lighter. We use 20#  stock which feeds well with most printers and copiers. We also use a matching letterhead for electronic communication, which we usually send as PDF files.

3. Brochures – Should also match your business card and letterhead. As a minimum, I feel you should have a simple three fold brochure that fits in a standard envelope. Yes, many argue this is not necessary with web sites, but there are times when a printed brochure makes sense.

Keep the content simple. Include a BRIEF background with a professional photograph. The photo can be black and white, but you will also want matching color copies for article biographies, press releases, etc.

The rest of the brochure should be simple too. Use bullet points to summarize capabilities, and include a short testimonial or two if available. Regarding clients — get permission FIRST if you use their names. Incidentally, we do NOT use client names to protect confidentiality. Instead, we include a list of typical past projects.

In addition to a general brochure, we also developed a special brochure describing our training classes. We also developed a special mini-brochure with some tables of technical information.  Dubbed UBI (Useful Bits of Information), we find our engineering colleagues often keep these for years – long after throwing out cards and brochures.

Of course, ALL of these brochures should have full contact information on both sides, as people often photocopy them. Always make it easy for potential clients to contact you!

4. Other – These can include mail labels, presentation folders, etc. Once again, these should match your other printed collateral. As an aside, we rarely use presentation folders any more, but when you want to make an impression, they are very useful. We printed a couple hundred with our name/logo for a nominal amount, and they have lasted us for years.

Some final thoughts. You may want to engage a graphics designer for help. We did, and got good advice on colors, fonts, and even a simple logo. It was money well spent.

We also use a small commercial printer. Nothing wrong with the large print chains, but we’ve found the extra service invaluable. They have also referred us to other vendors as needed – mail houses, etc. In fact, our graphics designer was on their staff.

So what is the cost of all of this? Depending on quantities, you should be able to outfit yourself for $500-$2000 depending on quantities and amount of graphics design.

Remember, “You never get a second chance to make a first impression.”

© 2012 – 2013, https:. All rights reserved.

Lead Generator #10 – Start Your Own Mini-Trade Show

Need some immediate exposure? Is your market primarily local? Do you serve a niche market that is tightly focused? Big trade shows – local or otherwise – too expensive?

All good reasons to start your OWN local mini-trade show.

We did this in 1986, just prior to launching our engineering consulting business. Like most startups, we did not have much cash and we needed to gain exposure. We needed to make a splash — FAST — to let people know we were in business.

So, we cooked up the First Annual Minnesota EMC Event, realizing there might not be a second one. It made the splash we wanted, and all these years later, the show is still going strong. In fact, the show has outlived several much larger trade shows in the Minnesota market.

And, it was easier than you might think.

  • First, we checked with a local with a local hotel, and they quoted us $300 for a room for a late afternoon/evening (4-7 PM) meeting. But get this — the room was FREE is we bought $300 worth of food. It was amazing how much food you could get for $300 in 1986!
  • Next, we invited five local vendors to join us, which now reduced our share of the hotel cost to only $50. We also leveraged all of our local contacts. We then printed flyers, and mailed them out to members of our local professional organization, adding another $100 or so in costs. (Today you could use email.)
  • The result? Over 100 people showed up for our glorified cocktail party. And we now had a bunch of fresh leads, plus several vendors who would recommend us.
  • As an aside, we did not provide alcohol. No moral issue — rather it kept costs down and limited our liability against somebody imbibing too much.

We considered the show such a success that we did it again the following year. Only this time we joined forces with a local test lab (one of the original vendors), and turned it into a full day show, complete with speakers and about 20 vendor exhibits. With over 200 people this time, we dubbed it an even bigger success.

By the way, 100 or 200 people at a trade show may not sound like much compared to the big shows, but the attendees were very focused on our engineering niche. The vendors agreed — one even landed a multi-million dollar contract as a result of the second show.  Needless to say, they became one of our most ardent supporters.

The show continued over the years. In addition to the local visibility, it also enhanced our national visibility as our vendors recommended us to their larger markets. I should add many vendors became our friends.  We always look always look forward to seeing them at our local show, along with larger national symposiums.

We no longer run the show, but we actively support it.  Several local firms with administrative staffs now cover the very important detail work to make it a success.

But it all started with about $150 our of our pocket, and a little bit of work!

One final comment — we did not do this to make money, but rather to simply market our practice.  Although we charged the vendors a modest amount (attendees were free), our goal was simply to break even.  In recent years, a modest attendee fee was added to cover some of the costs. Had we become greedy and tried to “monetize” the show in a big way , I’m not sure it would still be around.

So, if you need a jump start for a local market, consider starting your own local mini-trade show. Keep it simple — keep it inexpensive — and keep it fun.

P.S. Click here for info on the latest Minnesota EMC Event.

© 2012 – 2016, https:. All rights reserved.

Lead Generator #9 – Trade Shows

Done properly, trade shows are a great way to generate leads. Done poorly, they can be a tremendous waste of time and money.

Trade shows represent a unique opportunity for both networking (one-on-one) and/or gaining exposure (one-to-many). And unlike most other methods, trade shows can be very personal. Where else can you spend a few days and be in contact with so many industry leaders, influencers, and potential clients?

A trade show is a business opportunity, not a boondoggle. Corporate employees often see a trade shows as a company paid vacation. As a small business person, however, you simply can’t afford that. Rather than goof off, you need to WORK the trade show. Here are some recommendations:

1. Decide who you want to meet. Industry leaders often attend trade shows. So do influencers, like magazine editors. Want to write for a magazine?  A trade show is an excellent way to make the initial contact. Certainly more personal than a query letter. If you really want to meet someone, make a “date” for breakfast, lunch, or even just coffee.

2. Volunteer to participate. This is a good way to meet the “movers and shakers” in your community. Your help will be appreciated, and you will be remembered.  Just be careful not to bite off more than you can chew, particularly when starting out. As the old saying goes, do a little — do it well — you’ve done a lot.

3. Support the tutorials. If you present, make it a tutorial session rather than a formal paper.  Tutorials expose you to the “newbies” most in need of your services. While others are busy trying to impress their colleagues, you’ll be in front of  potential clients.

4. Visit the vendors. Ask about new products and services in your industry. Don’t spend all your time in technical sessions — you can read the papers later. Furthermore, vendors can be a great source of recommendations to potential clients. I always enjoy my time with vendors.

5. Attend the social events. Remember, “all work and not play…” Besides, this is a great chance to meet people on an informal basis. That includes hitting the bars. Even if you don’t drink, you’ll often find interesting discussions going on — particularly later in the evening. (Offer to buy a round and you will be most welcome to join in.)

6. Exchange business cards. Yes, I know they may see old fashioned in our electronic age, but trade shows are all about live personal contact. After the show, send an e-mail or note to those of interest to you. Invite them to join you on LinkedIn — add them to your data base. Don’t just throw the cards in a pile.

Remember, leads are the lifeblood of the consulting business. No, the world is NOT going to beat a path to your door — you need to light the way. Too many consulting businesses have crashed while waiting for business to walk through the door.

PS- Been a little lax here is going through my list of 20 lead generators. We’ll work on picking up the pace.  In the meantime, any topics you would like to see?

© 2012, https:. All rights reserved.

Multiple Referrals Multiply Success…

If referrals are golden, then multiple referrals are platinum! As you become established, cultivating referrals should be a high priority.

Here is a personal example, just published in Million Dollar Referrals, the latest book by Alan Weiss. When asked for examples of “greatest referrals” earlier this year, I responded with the following story. It is an honor to be included in his new book (pp 126-127.)

My Greatest Referral…

While not the greatest financial referral, this was kind of fun. Not one, but multiple referrals, that had the client clamoring to do business with us. No need to sell this one — the client was so hot to buy he was sizzling.

First, some brief background information. We are electrical engineers who specialize in a very narrow niche, electromagnetic interference and compatibility (EMI/EMC). For the non-technical, we are the “ghost busters” of the electronics industry.

Our clients often call us when they are in pain. Something is broken, or they have failed a critical test that prevents shipping their product. Expensive either way, and they need help fast. But they do want to make sure whoever they call can solve the problem and not make it worse.

So a typical first step is to ask others for recommendations. This is exactly what our client, a young engineer recently out of school, decided to do. His boss told him to check around, so he first called a favorite college professor to ask if he knew anyone that could help. The first referral: “Call Kimmel Gerke Associates.

Not knowing who we were, he decided to get a second opinion. He called another college professor who had just written an article on EMI/EMC. The second referral: “Call Kimmel Gerke Associates.”

The professor also mentioned a nearby EMI/EMC test laboratory. So he decided to call them too. The third referral: “Call Kimmel Gerke Associates.”

The next phone call was to us. He said, “Look, I’m a new engineer and I don’t know who you are. But every time I call someone, the tell me to call Kimmel Gerke Associates. Either you guys are good, or you have been paying everyone off. Either way, I need help!”

After a brief discussion, it was obvious we could help. So we set up a meeting, reviewed his design, made recommendations, and accompanied him to a test lab to validate the fixes. After the consultation, we knew that if anyone asked him for a referral, he would say: “Call Kimmel Gerke Associates!”

The multiple referrals were the result of what Alan Weiss calls marketing gravity. Thanks to our multiple marketing efforts, the first referral knew us from technical articles we had written. The second referral knew us from our professional society activities. And the third referral knew us from collaborating on several projects.

We’ve seen this happen a number of times. As engineers, we refer to this as an exponential multiplier. That is, if one referral doubles your chance of success, a second one quadruples it, and a third one drives it up by a factor of eight.  Call it gravity or call it exponential, multiple referrals really work!

Million Dollar Referrals, by Alan Weiss, PhD.  McGraw Hill, 2012.  ISBN 978-0-07-176927-3.  The latest in Dr. Weiss’s series of over 30 books on consulting.  Recommended reading for both new and established consultants.

© 2011, https:. All rights reserved.

Lead Generator #8 – Become a speaker…

Speaking can be a good lead generator, as long as you are in front of the right audience. The secret is to identify your ideal clients, so you don’t waste your time in front of the wrong groups. Focus on your target niches — specialty, geography, industry, and type of business (B2B, B2C, B2G)

Speaking (like writing articles) is something you can do prior to launching your consulting firm. If you speak about your existing specialty, it likely won’t be seen as a threat to your employer.  In fact, it may enhance your perceived value.

Keep the topics simple and tutorial. Like magazine articles, you are not trying to impress your peers — you are trying to show potential clients how you might help. Here are a couple of examples of focused yet practical topics – both professional and business:

  • Professional -An accountant talking about estate planning
  • Business – A marketer talking about LinkedIn for lead generation

OK, you’ve convinced me. Where can I speak?

  • Professional groups – Local society chapters are always looking for speakers, and are a good place to start. Symposiums are also good, but focus on the “tutorial tracks.” Leave the advance topics to the academics.
  • Business groups – For business topics, local organizations like the LIONS, Rotary, and Chamber of Commerce are also hungry for speakers.  Once again, focus on helping those who might actually need and buy your services.

Your talks (professional or business) must be informative and entertaining. Make your talks interesting. Whatever you do, don’t make them salesy.  A good test is to ask yourself, “Even if we never do business, has the talk been helpful?”

If you are really good and enjoy this, it might even lead professional speaking. Many leading consultants make thousands of dollars a year as speakers, doing keynote addresses, etc. Don’t expect to achieve that overnight – you need to earn your stripes. But even if you never make it to the paid speaker ranks, the business you bring in can make it worthwhile.

What to talk about?  Something of interest to both you and your audience.

  • Keep it basic. Think tutorial — you’re not doing a college lecture.
  • Keep it short. 20 -30 minutes for a lunch meeting.  30 minutes to an hour for a professional meeting. If an hour, make sure there is some technical meat in it.
  • Keep it simple. Three things to…  Top five problems…  Four ways to approach… New regulatory impact of …  How to avoid… Understanding the mysteries of …
  • Recycle. Did you write a  magazine article or publish a paper? Turn it into a talk. Add some overheads and you are good to go.  Don’t overdo it, though — we all know about “Death by Powerpoint.”

Your first talk.. Here are some last minute thoughts..

  • Practice, don’t wing it. Have a friend (or better yet, a group of friends) critique it. Time it to make sure it doesn’t run too long. Then practice it again until you feel confident.
  • Going live. If you are like most of us, there may still be butterflies.  Perfectly normal, don’t worry about it. In fact, I get worried if there are not butterflies — that is when thing usually turn sour.
  • Prepare an introduction for your host. Type it out, but keep it brief. No life history. Should be deliverable in about 30 seconds.

Unsure of your skills? Try Toastmasters. Although not a Toastmaster alum myself, several colleagues have praised the organization. I developed my “platform skills” through in-house presentations and teaching technical classes. We’ll talk about the latter in a future post.  Like sports, the more you practice, the better you get.

My own experience. Although I’ve now done hundreds of talks (and taught over 200 technical  classes), I did not start out as a natural speaker. In fact, I took a speech class in college and absolutely hated it!

Later, I discovered that  when I was interested in a topic, I could easily talk about it.  It wasn’t a speech — rather, it was a conversation with a friend or group of friends. The goal was not to impress, but rather to convey information. It does get easier with time — I promise.

A favorite talk was for the Society of Women Engineers many years ago as a sales engineer.  As the only man in the room, it was an eerie feeling to say the least.  Remember, engineering is still a male dominated profession.  (But I am delighted to see that is finally changing a bit..)

So, I began my talk with “I’ve been trying to figure out why I feel so different here. Then it dawned on me — I’m the only person in the room with no hair… “ They roared. A little self deprecating humor can go a long way. For several years, I would run into attendees at that meeting. One even became a client after I launched the consulting practice.

In closing — speaking can be a very effective way to and generate leads and business, and can  generate new friends as well. Both have happened to me.

Comments or questions?

© 2011 – 2019, https:. All rights reserved.

Geezer Alert… Age Can Be Your Friend

Like it or not, age often matters in marketing a consulting practice. Age also matters in customer perceptions, as evidenced by the following examples.

Real Life Story # 1 – Floyd, a fellow engineer, was going to law school at night.  At the time, he was in his mid 40s, and I was in my late 20s. As he approached his graduation, I asked if he planned to hang out his lawyer’s shingle. His reply surprised me, but also set me thinking about my future.

“No,” he replied, “not unless I have to. I really enjoy what I do here, but law school is my insurance policy.”  I should add that Floyd had been in a car accident many years earlier that had left him partially paralyzed.

“Look at me,”  he said. “I’m over 40 and a cripple.  Who would hire me if I lost my job?”  I started to mumble an apology, but he continued. “No, don’t be embarrassed by your question — it was a good one. But even if I had no handicap, finding another engineering job would still be a problem because of my age.”

He then added, “The irony is that, as an older attorney, age is an asset, not the liability it can be in corporate world. Everyone will just assume I have many years of experience. Like fine wine, my value will increase — not decrease — with age.”

Wow! That set me thinking about my life after 40. Within two years, I hung out my shingle as a part time consultant.

Real Life Story # 2 – A dozen years later, now a full-time consultant over 40 myself, I was called in to help a small company with a serious design problem.  I was also now completely bald and starting to show some gray in the beard.  Oh, the ravages of time…

After solving the problem, I was wrapping things up with the equally bald VP of Engineering.  He thanked me, and then added with a twinkle in his eye, “You don’t know how happy I was to see a bald guy walking in here.  I knew I needed some old rooster that had been around the barn a few times… ”

That’s when I realized Floyd was right — as a consultant, age can be your friend!

Real Life Story #3 – For those of you who are younger, you may want to consider this approach. A consulting colleague has sported old fashioned  “mutton chop” sideburns from a young age.  As he explained, when he started out he looked even younger than he was, and it was hindering his ability to be taken seriously.

Incidentally, it worked (although like many of us, he no longer needs to add years…)

The bottom line — while age should not matter, perception does.  And in the mind of the customer, that perception is their reality.

PS – Don’t miss the “Special Welcome for Geezers”

© 2011 – 2012, https:. All rights reserved.

Lead Generator # 7- Write a book…

Will writing a book help your consulting practice?

In my experience, yes! But it is a lot of work, and not something I recommend to those just starting out. Unless you have materials already (such as class notes or a bunch of research), better to start small and consider a full blown book when better established.

Still, there is no doubt that a published book is a huge marketing asset. Alan Weiss, author of Million Dollar Consulting (plus 31 other books ) calls a book the gold standard for credibility. I agree. When our first book hit the streets almost 20 years ago, we immediately went from a local consulting firm to one with nationwide recognition.

Before beginning a book, you need to decide if you seeking profit or seeking visibility.  Unless you are a NY Times Best Seller, you will unlikely achieve both. Ask any author — most books never make enough money themselves to justify the time and effort. The real payoff for consultants is in the additional business.

Three ways to publish: Prior to the Internet, virtually all books were printed and sold through bookstores or catalogues. Although you might be the author, you still needed a publisher to print and distribute your work. Today, of course, that has all changed.  Here are three popular avenues:

  • Print – Commercially published –  Generally confers the most status (with a recognized publisher) with the least direct profit. It also likely involves the most work (rewrites, proofing, indexing, etc.) with the longest time to market. Since this is the most complex, you may want to engage a literary agent. Ask existing authors for recommendations.
  • If you can pull this off, it can vault you to the top. Although usually a poor strategy when starting out, it often makes sense after a few years in business. On the other hand, an engineering colleague wrote a comprehensive technical book while employed. When he retired, this quickly launched his successful consulting practice and his book is still his main marketing vehicle.
  • Print – Self Published – Provides medium to low status but more direct profit. Still a lot of work with a medium time to market. A word of caution — beware of the “vanity publishers” that prey on hopeful authors. For self published books, you don’t need a literary agent, but proofreaders and other support may be helpful.
  • If you are already well known, this may be a good approach. Thanks to “print on demand” and Amazon, you can even handle your own production and distribution. I know a successful business consultant who uses this approach. He sells his book on his web site, and also on Amazon. He prints them as he needs them, usually a dozen or so at a time.
  • E-Book – Self Published – Provides the lowest status but potentially the most direct profit. It has the lowest status (anybody can do this — no vetting by a recognized publisher) but can provide the fastest time to market.
  • This is a good approach when just starting out. An added advantage is that E-books are not expected to be as comprehensive as a printed book. As such, you can turn out an E-book pretty fast. Many bloggers supplement their content with a series of E-books. Most are pretty basic, but sell well at low cost and high profit.

Sources of materials: So you’ve decided to write a book. Where do you get the materials? With a 200 page book, you may be looking at upwards of 100,000 words, but even a shorter E-book could be 20,000+ words. Recycle! If you are considering a book, you have probably written other materials that can be reused.

Using existing materials makes a lot of sense. Just be sure they are your materials and you are free to use them. Whatever you do, don’t plagiarize! Here are several sources:

  • Articles and white papers — These can be excellent book resources. You’ll probably need to expand certain areas, and you’ll need to tie everything together in an organized manner. We used this approach in a specialized book for the medical design community, based on an earlier series of magazine articles.
  • One caveat. In order to repurpose magazine articles, you’ll need to either obtain a copyright release, or retain the subsequent publication rights in the first place. With white papers, that is not an issue since you are the original publisher, unless you have assigned the copyright.
  • Blogs and newsletters – These are also excellent resources for a book. Since blog posts and newsletter articles are generally shorter than magazine articles or white papers, they may require additional work to incorporate into a book.
  • On the other hand, even leading authors today often publish collections of their blog postings. Just organize them into sections, and add an introduction. Once again, if you own the copyright, you are free to repurpose your materials. Many readers appreciate having these collections all in one place.
  • Class materials – If you have taught a class on a subject, you already have notes (and most of the words in your head.) You also have the benefit of past questions, so you know your reader’s likely concerns.
  • You could even record a class, and have your lectures transcribed. You would still need to polish things, but much of the original work would already be done.

Personal experience –  My business partner and I currently have three books under our belts. One was commercially published, one was first published as a magazine supplement, and one was a series of columns turned into a book.  Both self published books were later turned into an E-books. People were asking for digital copies, so why not?

Our books were based on class notes, magazine articles, our newsletter, and a column for a specialty newsletter. The self-published books are for sale on our web site, while the commercial book is available from a publisher specializing in technical books.

All three books have been very helpful in establishing both our credibility and visibility. They didn’t happen overnight, so don’t feel you need to do everything at once.

Publishing books is more a marathon than a sprint — stay with it for the long haul. Comments or Questions?

© 2011 – 2016, https:. All rights reserved.

Barriers to Entry…

Learned this lesson the hard way, at a cost of several thousand dollars. You’re getting it here for free.

This story goes back to 1981 and my early days as a part-time consultant. IBM had just introduced the PC. Our major client, a vocational school, asked for an evening class that focused on how to use PCs in small business.

Their original request was for a multi-week series, but realizing how valuable time is to a small business, my business partner and I suggested a single four hour evening session instead. They agreed.

So, off we went. We developed the class, and the school advertised it in their next bulletin. We knew we had a winner when over 80 people showed up for the first class. We repeated it several times, got good reviews, and the attendance continued to be strong.

Recognizing an opportunity and with the school’s permission, we decided to expand the class to a full day and offer it ourselves. This meant placing expensive newspaper ads (no Internet in those days) and renting a hotel meeting room.

Figuring the class was a certain success, we plunked down several thousand dollars and went for the gold. We didn’t bother with a pre-registration, but opted for walk-ins. After all, “Build it, and they will come, right?

But when the big day arrived, only three people showed up — and they were all from the same small company!

Well, the show must go on. There we were with three students, a room that could seat 40, and plenty of (expensive) refreshments. Over lunch we explained we didn’t know what had happened. After all, the previous sessions had been so successful.

“What did we do wrong?“, we asked. One of them replied, “Nothing. The class is good, but we are here only because we missed the FREE class last week.”

“FREE!!! What free class?” we responded. Well, it turns out that a new computer store had just opened, and to bring in business, they decided to offer a FREE seminar. Now how do you compete with FREE?

So that was the end of that adventure. It also quickly killed the classes at the school. But as we were licking our wounds, I ranted, “We are engineers. Never again will I go into a business where some kid from a computer store can eat my lunch. I now fully understand barriers to entry!

Not long after that, we decided to focus our efforts on Electromagnetic Interference, an area in which we both had extensive experience. It usually takes a degree in Electrical Engineering plus several years of direct  experience to become proficient. Furthermore, most engineers would rather not deal with these problems in the first place — another good reason to pursue this niche.  Thirty years later, those barriers are still there.

What are YOUR barriers to entry?

© 2011, https:. All rights reserved.

Age Matters When Marketing…

When dealing with prospects or clients, age is a very important parameter. One size (or approach) does not fit all.

According to many authors, there are four major age groups that coexist today, each with their own distinct culture and ways of doing things. All were influenced by the conditions when they were growing up.

This distinction is particularly important when marketing, as you need to tailor both your message and your methods to your target clients. If you serve multiple age groups, you may need to use multiple methods and approaches.

Here are the four age groups, along with some comments:

Traditionalists – Born between 1925 and 1945, they grew up with the Depression, World War II, Korea, and the Cold War. They are often frugal, and value dedication and discipline. Most are now retired, but many continue to work or are “emeritus” employees. Some are computer and technology literate, but many more are not.

A good way to market your services is in live groups, such as short presentations or seminars. This approach is popular with consultants serving senior citizens, such as financial or estate planners. Another way is written communications, such as magazine articles or even newsletters. Electronic methods such as Twitter, Facebook, blogs, web-sites, and e-mail are likely not very effective for this age group.

Boomers – Born between 1945 and 1964, they grew up with Vietnam, civil rights, and Watergate. They are generally optimistic, team oriented, and independent. Many boomers are also “workaholics.” Since many are approaching retirement, financial security is important. Most are computer literate, but may or may not not be involved with the latest in social media.

A good way to market your services is a hybrid of live/written communication, such as live seminars or webinars, and written magazine/newsletters combined with web sites. E-mail is less effective due to the high levels of spam. Blogs are probably a good method for the computer literate in this age group, but other social media may be less effective.

GenX – Born between 1965 and 1982, they grew up with layoffs, divorces, and daycare. As such, they often challenge authority and seek a work/life balance. The readily multitask, and value  independence, tolerance, and diversity. As the first generation to grow up with computers, most are highly computer literate.

A good way to market your services is through web sites and interactive social media, such as blogs,  Facebook, and Twitter. For most, print media such as magazines and newspapers are not as effective as on-line newsletters and e-zines.

GenY  – Born between 1983 and 2000, they grew up with the Internet, terrorism, and globalization, They tend to be creative, busy, and highly social. As the youngest, they also typically have the fewest family responsibilities. In fact, many are in an extended adolescence.  This age group is both highly computer and highly Internet literate, and generally very comfortable with the latest in technology.

A good way to market your services is through web sites and interactive social media, or more personal alternatives such as meet-ups. This is the Twitter and texting generation — if you can’t describe your offer in 140 characters or less, you’ll likely miss the target.

Finally, a personal anecdote. When we first used e-mail in the early 1990s, most of the younger engineers would contact us via e-mail, while the older engineers would call on the phone. Within a few short years that changed, as e-mail became the preferred medium. But even today, our newsletter list is still split about 50/50 between e-mail and snail mail.

If you are serving client across different age groups, you may need multiple methods to reach them. Finally, it is your client’s age that matters, not your own.

© 2011 – 2012, https:. All rights reserved.

Lead Generator # 6 – Websites

Do you need a  website, particularly if you are just starting out in consulting?

YES! Just like you need business cards, letterhead, envelopes, and some sort of brochure. Not only does a web site (and other simple collateral) provide information, but it shows that you are serious about being in business.

Think of your web site as your on-line ambassador, spreading good will about your practice.  Although passive, web sites are often combined with a blog and newsletter to make them more active marketing tools. All three can increase your visibility/credibility.

One important caveat. Make sure your web site (and blog/newsletter) appear professional. A sloppy or poorly maintained site can do more harm than good.

If you don’t feel comfortable doing this yourself, hire a web/blog designer. Thanks to advanced technology, web designers are relatively inexpensive. Your time is valuable, and you probably already use other professionals like a lawyer and accountant.

I hired a web designer for both this blog and our engineering consulting website (www.emiguru.com), and I’m glad I did. He saved me much time and frustration, and the final product was much better than I would have produced anyway. (Thanks, Sunil!)

Another caveat. Don’t count on your web site to get the phone ringing off the hook. A web site alone is passive. You still need to pursue active marketing, such as articles, networking, speaking, direct mail, and more.

As mentioned in an earlier post (20 Ways to Attract Clients), getting leads is like fishing — the more lines you have in the water, the more bites you will get.

Finally, don’t worry about the numbers. For many web sites (and blogs,) counts become a matter of pride. Am I getting more traffic than yesterday? More than my competition? But as a consultant, do you really care?

You are not an on-line marketer hawking the latest gimmick —  rather, you are a professional making your presence known to those who might benefit from your expertise. You are a niche player, not a jack-of-all trades.

Getting started. Here are some suggestions for your web site:

  • Register your own domain. Yes, it may cost a few dollars over using a free site, but your own domain makes you look serious and professional. While you are at it, register the same name with similar extensions (.net, .org,  .info, etc.) This prevents squatters from setting up a similar site. Had this happen some years ago,  and it was expensive to resolve (lawyers and all…)
  • Provide contact information. One of my pet peeves is having to hunt for address, phone, or e-mail information on a web site. On every page, you should have either a Contact button or your full contact information. You also need a Contact tab at the top of the page with full contact information (including an e-mail form). Make it easy for your visitors to contact you!
  • Make the site easy to navigate. I prefer tabs across the top of the page, with a few simple sidebars. A simple site map can be helpful. For an initial web site, you only need a few tabs, such as Home, About, Services, and Contact. I like to augment those with Welcome, FAQ, and Resource tabs. The latter provide both a personal touch and additional information. However, don’t get too carried away — keep it simple.
  • Consider a combined blog/website. With static pages and a blog platform, you can have both.  If you don’t want to blog right away, just make all the pages static. You can easily add a blog later, and all the tools will be there. This site uses WordPress (with a custom theme), and I am very pleased. WordPress is widely  popular, and has an almost endless variety of “plug-ins” for future expansion and features. (See my earlier post on Blogs.)
  • Consider adding a newsletter. Building a client list is crucial to building your business. We’ll cover this in more detail in a future post, but adding a newsletter to your web site is a quick way to start gathering names. You can purchase “plug-ins” or use external services (AWeber or Mail Chimp) to facilitate this. I must confess that I haven’t done much with a newsletter on this site (plans are brewing), but have found a list to be very effective on our engineering consulting website.  (See my earlier post on Newsletters.)

As your business grows, you’ll likely want to add other features to your web site. The possibilities are almost endless, but make sure anything you add is useful to your clients. Don’t do it just because it is the latest “cool” thing to do.

For example, here are some extra features we added to  www.emiguru.com when we updated last year. This represents the current status, but as a “work in progress”, more updates are coming.

Incidentally, the consulting web site runs on Joomla rather than WordPress, as it is a bit more complex.  (As an aside, I’ve found both Joomla and WordPress easy to maintain.)

  • On-line Store – Three books, and a software product we developed. One of the books was out of print, so we offer it as an E-Book. Linked to Paypal and e-junkie for payment and fulfillment.
  • On-Line Registration – Allows sign-up and payment (Paypal) for our public seminars and webinars. Works well, and has simplified business.
  • Blog – Short technical articles of interest to our readers.  The blog postings are now mirrored on an industry publication, giving us wider exposure.
  • Resources – Past newsletters (20 years worth) and a detailed technical bibliography of publications, web sites, and other resources unique to our niche. Considering more stuff in the future. The goals — help our clients, and keep them coming back.

So, make a web site a high priority if you are considering a JumpToConsulting. You can start out simple, and grow it as needed. Finally, get some professional help — don’t try to do it all yourself.  After all, as a  consultant, that is what you are advising your clients to do.

Comments or questions? I’d love to hear from you.

© 2011 – 2016, https:. All rights reserved.

Lead Generator # 5 – Professional Organizations

Professional organizations offer a ready made network of friendly potential clients. The secret is to be an active participant, not just a passive member. As an added bonus, these organizations can help dispel the loneliness that often accompanies consulting, particularly for solos.

Most technical professions (medicine, law, accounting, engineering) have well established organizations. They may be national, or even international. They often host national symposiums where you can meet professional leaders, as well as the ever important vendors.

Don’t overlook the latter. While vendors may not be prospective clients,they can be very effective recommenders. Thus, it is usually in your best interest to cultivate contacts among the vendors serving your profession. Finally, as salespeople, most are friendly and gregarious — I’ve always enjoyed time spent with vendors.

Professional organizations exist for general business, too. Many focus on specific disciplines (sales, marketing, purchasing, etc.) Like the technical professionals, they often host national symposiums with presentations by business thought leaders.

While one can become active at the national level in either type of organization, your immediate efforts may be better spent at the local level. The reason — less politics, and more direct contact with actual potential clients. This is particularly helpful if you are targeting a geographical area, such as your own backyard.

We’ve had very good results with this strategy. Here are two examples:

  • When we started out, we volunteered to edit a regional newsletter for our professional organization when the position vacated.  As it was a bit of work, the local leaders were happy to have some new volunteers.
  • In addition to editing the newsletter, one of us needed to attend monthly board meetings.  What a great way to network! When our local power utility had a serious interference problem, one of the board members immediately recommended us. Why? To her, we were a known and trusted consulting firm.
  • When I moved to Phoenix, the local professional chapter had been inactive for many years. A colleague and I decided to reactivate it, and hosted a couple of meetings at a Mexican restaurant –always popular in Arizona. We were soon joined by a third “conspirator”, and the chapter was off and running.
  • We are still active many years later. Not only has this affiliation resulted in several significant projects over the years, but I also made several new friends through our common technical interests.

The best part of all this is that you can begin doing this today. Furthermore, your employer will not be threatened or upset, but will likely be delighted by your initiative. And even if you never make the JumpToConsulting, the professional contacts you make through your professional organization will only help your career.

Finally, you’ll be doing some good. As my father always said, “Cast your bread upon the waters…”  To receive, you first must give.

PS – Posts may be sparse over the next month, due both to business and a medical issue with a hand that needs to heal.  Hope to pick up the pace again in May.

© 2011 – 2020, https:. All rights reserved.

Lead Generator # 4- Newsletters

Newsletters are effective lead generators when you already have a list of  past business contacts. What? You don’t have a list? Well, I guess we need to talk about that real soon. Until then, read on.

Newsletters are a great way to stay in touch, and to remind people you are in business. They are particularly useful when clients need you on an occasional basis. In those cases, you want to be top of mind when the next need arises.

Newsletters can be printed, digital, or both. Most are short, typically 1-4  pages. For printed newsletters, the format is often fixed, while digital newsletters are more flexible. Digital versions,  of course, are cheaper as they have virtually no printing or distribution costs.

As a result, digital newsletters are very popular, and are often used as list bait on blogs and web sites. This can be effective in further developing your list. The key to success is to make sure your newsletter is newsworthy for your readers.

If  you don’t feel up to publishing your own newsletter, prepared ones can be purchased. For example, my accountant sends a newsletter with general business and financial tips. He does not write it, but his name and company information appear on the masthead.

Incidentally, my accountant’s newsletter is printed. I like that, as I can take it with me and read it on the next flight to somewhere. After I’m done, I often pass it along to others. Of course, his name gets passed along as well. No, print media is NOT dead.

Here is my own newsletter story. After about two years in business, we realized we needed a way to keep in touch with our existing clients in a proactive way. So we started a newsletter for our friends, clients, and colleagues. Since this was pre-Internet, the newsletter was printed.

We decided to publish it four times a year. The pleasant surprise was that every time it hit the streets, the phone would  ring with a new job  or two. The newsletter was actually paying for itself! How great is that?

Over twenty years later, we still publish it, but now only twice a year. We eventually went electronic, giving readers the option to receive it by snail mail. The current split is about 50/50, so don’t dismiss printed versions. Although a bit expensive, we feel it is worth it.

We experimented with format, and settled on a formula. That made it easier to write, as we now just  “fill in the blanks.”  We decided on four pages.

Click here  to see archived past copies – great for credibility!

  • Front page – Short introduction, upcoming industry events, and a paragraph or two on some item of interest, often about our services.
  • Pages 2 and 3 – First, a focus article, much like a blog post. Second, brief items of interest such as a book review or perhaps a client question (sanitized of course.) Third, some tidbits (Bullets) and finally, some “engineering humor”.
  • Page 4 Summary of our services, contact information, and a copy of a business card advertisement we run in the technical magazines. As the newsletter is folded, half of page 4 is for addressing.

Finally, you don’t need to wait to try a newsletter. As mentioned other places, I started two newsletters as a Sales Engineer in the big-corporate world. Both were targeted at my customers, who liked them and gave me positive feedback. They also let me work out the kinks for my consulting newsletter.

As an aside, when I offered these newsletters to our corporate marketers, they were rejected. Both cases of NIH (not invented here), I suppose. But that also reinforced my belief that most big company marketers are not entrepreneurs, and often do not fully understand the sales process. One of the reasons I made my JumpToConsulting.

Not to be too harsh, but if you are with a big company, you may want to divest yourself of many of your big company ideas before you make your JumpToConsulting.

Questions or comments?  I’d love to hear from you.

© 2011 – 2016, https:. All rights reserved.

Lead Generator #3 – Blogs

A blog can be an effective way to generate leads, particularly if you enjoy writing and are willing to do so on a regular basis.  A well written blog also enhances your credibility and visibility. But the best reasons for starting is business blog are that you can do so immediately — and even at no cost!

Thanks to services like Blogger and WordPress, you can be on the air within minutes. No need for web designers or Internet hosting when starting out. Sure, as your blog grows, you may want to upscale and have your own URL, but there is no reason that you can not start blogging right now.

Don’t expect immediate results — it takes time to develop a following. While a published magazine article will reach thousands right away, it will much longer to reach that many readers with a new blog. Most successful business bloggers were at it for several years before things really took off. But when they did…

A well written blog, however, often leads to magazine articles (both digital and print) giving you wide exposure. Editors are constantly on the prowl for good content, so your blog is also an on-line portfolio. Don’t be surprised to be invited to contribute to leading magazines. You can even recycle your posts — most editors today no longer insist on original unpublished content.

Here are three examples from right in my own backyard in Arizona:

Escape from Cubicle Nation. Pam Slim started blogging about six years ago. As a new mom and a successful training consultant, she wanted to spend less time on the road, so she decided explore “life coaching.”  It took a while, but her blog led to guest postings and magazine articles. Those eventually led to her best selling book. (Click Here)

StartUp Processionals. Marty Zwilling started blogging about two years ago. As a recent retiree and successful serial entrepreneur, he wanted to share his experience and help others just starting out. In less than two years, his blog led to articles in the Wall Street Journal and Forbes, where he now has a regular column. He just published an excellent book for entrepreneurs. (Click Here.)

EMI-GURU. In addition to JumpToConsulting, two months ago I added a blog to my engineering consulting web site. I then explored mirroring the blog on a leading technical magazine. They added it to their blogroll, but just asked if I would consider being a columnist instead, using the same materials. Honored, I said yes.  (Click Here.)

What about blogs versus web-sites? I recommend both for consultants. While a blog is dynamic,  a web site is static. The latter is important for details like your capabilities, biography, etc.  Thanks to static pages, platforms like WordPress even lets you combine the best of both worlds. For a simple web site, this can work quite well.

As your blog or business grows, you’ll eventually want to consult with a web designer. Good news — the content is not lost. You can always import the contents of your old blog into a new one. We’ll explore web sites in a future post.

So where do I start? There are dozens of  books and blogs with advice on blogging. Here are three I have found particularly useful:

ProBlogger – Darren Rowse blogs from Australia to a worldwide following. He started out blogging about photography, but it grew into a blogging mini-empire. He sells an excellent e-book — 31 Days to Building a Better Blog. About $20.

Art of Non Conformity – Chris Gullibeau shares his blogging experiences in another excellent e-book — 279 Days to Overnight Success. FREE.

Geeks on Tour – Jim and Chris Guld tour the country in their RV helping fellow RVers (mostly retirees) understand and use all the neat stuff on the Internet.  Join them for $39/year and have access to their library of simple video tutorials. They will show you how you can begin blogging with Blogger in under an hour.

So, if you are thinking about making the JumpToConsulting, start thinking about how to use a blog as a marketing tool. Setting one up is easy (and can be free), but you need to feed it good content on a regular basis to make it a success.

See you in the blogoshpere!

© 2011, https:. All rights reserved.