daryl

Do you worry what people think of you?

Here is a recent comment I left at the Art of Non-Conformity, a favorite blog by Chris Gullibeau – author, entrepreneur, and world traveler (he visited EVERY country in the world by age 35.)  If you haven’t discovered him, now is a good time to do so!

The topic was The Virtue of Insecurity, where Chris ponders the question, “Do you worry about what people think of you?”

So here is my two cents worth (and worth every penny you paid…)

As an old codger, here is one of my favorite sayings:

–When I was 20, I worried about what others thought…
–When I was 40, I no longer cared…
–When I was 60, I finally realized that nobody else gave a damn in the first place.

So, go live life on your terms. That’s what I’ve done. Mistakes? Yes. Regrets? No.

One of the few advantages of getting older is that you start top put things in perspective. Those perspectives, by the way, can make you valuable as a consultant!

© 2014, https:. All rights reserved.

It’s a great day for Arizona…

And also for America, as comedian Craig Ferguson says… thanks to the DEFEAT of Arizona’s anti-gay legislation known as SB1062.

While I normally avoid political controversy here, couldn’t pass on this one. Besides, there are several good consulting lessons to be shared.

First, a little background. SB1062 was ostensibly meant to protect religious freedom by picking on the GLBT (gay/lesbian/bisexual/transgender) community. In reality, it was pandering to certain religious conservatives.

Been here eighteen years now. Arizona is a beautiful place with strange politics. Sadly, this is not the first instance of discrimination we’ve seen here. But with this veto, maybe Arizona (just over 100 years old) is finally starting to grow up. I hope so.

As a good consultant, I was very annoyed by what Dr. Alan Weiss (Million Dollar Consulting and more) refers to as DASM – Dumb Ass Stupid Management. Or in this case – DASP – Dumb Ass Stupid Politics.

But what to do? Write to my legislators? Never been very successful in the past. But something needed to be done, so I decided to write anyway.

Sent e-mails to my state senator and my two state representatives. At first, only the senator replied, but the results were eventually worth it.

Here is my first e-mail. I focused on the effects on high-tech business – my area of expertise – and a pet concern of our governor. Didn’t rant, but tried to keep it polite and professional.

As a constituent, can you please explain WHY you voted for SB1062?

As a long time Arizona HIGH-TECH business owner, trying to understand what you were thinking from a business perspective.

Getting a bit weary of trying to explain to my well educated HIGH-TECH clients across the US just what is going on in Arizona.

Finally, if you really want to attract HIGH-TECH business in Arizona, you need to start practicing HIGH-TOLERANCE. (See “The Rise of the Creative Class” and more by Dr. Richard Florida.)

I await your response…

And here is the reply from my state Senator:

Thank you for caring enough to contact me about this bill. First, let me say that I do not condone discrimination in any form. In my view, SB 1062 merely clarified what is currently in statute. That is why I voted for it.

It is obvious that many others disagree with my point of view – and are reacting accordingly.

The bill has now been transmitted to the Governor. I am confident that she will review all sides and decide what is best for the State of Arizona.

As his response was polite but noncommittal, I decided to bore down a bit. Laid out some specific details and examples of WHY this bill was so bad for high technology. Cited some research, and made some suggestions.

Thank you for your response, and I appreciate your courtesy.

Like you, I do not tolerate discrimination. Unfortunately, I fear this bill sends the WRONG message to the WRONG people that discrimination is OK in Arizona.

Another unintended consequence is the black eye this has given Arizona. Not only may this affect tourism, it also affects our ability to attract high-technology firms.

As Dr. Richard Florida’s research (The Rise of the Creative Class” and others) has shown, high tech professionals are attracted to cities with high civic tolerance (often indicated a large gay community.)

Thus, cities such as Austin, Portland, Boston, San Francisco, and Minneapolis continue to be high-tech magnets, while Phoenix struggles. (I’ve seen this as a consulting engineer serving a nationwide clientele.)

When I moved here 18 years ago, Motorola was the largest employer — now it is WalMart. Not good…

Finally, here are two suggestions:

(1) Think about the adverse consequences the next time an issue like this is advanced. First SB1070 (the “show me your papers” anti-immigrant bill), now SB1062.

(2) Join your colleagues who voted for this who are now urging Governor Brewer to VETO this bill. Do what is BEST for Arizona.

It is not too late to fix this. Thanks again for listening.

The pleasant surprise was this response:

I appreciate your thoughtful response. Your points are well taken. The bill, if signed, will hurt our state.

My plans are to meet with the Governor on Wednesday and request that she not sign the bill.

Wow – I may have actually helped changed some thinking! But this is the essence of consulting – changing minds and making things better.

I realize it was much more than my input that changed things. There was a ground swell of support from many other businesses. But every little bit helps.

So what consulting lessons can be gleaned from this political fiasco?

  • Lesson 1 – Address REAL problems – not imaginary ones. As the Governor stated in her veto message, this legislation did not address any real problems – past or present. Good advice for consultants too. Don’t be the Music Man touting non-problems in River City.
  • Lesson 2 – Don’t obfuscate or pander. This legislation was cloaked as a religious issue, designed to garner votes from a narrow political base. As a consultant, your job is to solve problems – not to score political points or to win a popularity contest.
  • Lesson 3 – Change things for the better. Yes, some people resist change, but change is part of life. Often a  consultant is there to facilitate change, particularly when badly needed.
  • Lesson 4 – You CAN make a difference. If you see something that is wrong, speak up, regardless of consequences. And discrimination is WRONG – period. Don’t stew about it — take action!

Hmmm… pretty good advice for our elected officials too…

Finally heard from one of my two state representatives. Also polite, and expressing his regret for originally supporting this legislation. So maybe a couple of minds have been changed for the better. I sincerely hope so.

Never did hear from the other guy. Oh well, you can’t win them all. But it does make you wonder about his sincerity in being a “representative.”

And now, back to our regular programming…

© 2014, https:. All rights reserved.

The country doctor approach…

When troubleshooting, common sense and experience go a long way.

Here is a story of my great-uncle, a country doctor in Nebraska.  I often think of him when trying to diagnose and fix a client problem.

This story appeared in my first book, written twenty years ago. While it was aimed at my engineering colleagues, it applies to all types of consulting.

I had a relative who was a country doctor the first half of the 20th century. I once saw the tools of his trade and was touched by their simplicity.

The old black bag didn’t hold a lot (a stethoscope, a thermometer, some simple surgical tools, and a few medicines), but when these tools were combined with  medical knowledge and experience, they saved lives.

It didn’t take CAT scans or MRIs to make a diagnosis and solve a lot of problems. Sure, the latest technology is great, but you don’t need it for every situation.

Remember that old country doctor when troubleshooting problems.  Using a few simple tools, you don’t need a million dollars of test equipment or reams of test data to solve many problems. Like the doctor, you can rely on your own experience, knowledge, and common sense.

Hope you enjoyed the story. Rest in peace, Dr. Metheny.

P.S. Just finished teaching our Troubleshooting Workshop to a group of engineers in San Diego, based on the medical concepts of differential diagnosis (to be covered in a future post.) Always a good time – and the weather was great too!

© 2014 – 2021, https:. All rights reserved.

Quick advice for a newbie…

At LinkedIn (Succeed), Dave Wacker posed this question:

Any thoughts on starting a small consulting company?

Here is my reply:

Hi Dave,

Started my consulting engineering firm 30+ years ago. Part time for nine years, then went full time in 1987 – the day the market crashed. (The first day in business was the worst day in business — all the rest have been much better!)

Here are some quick thoughts:

* Identify your specialty –clients want specialists not generalists.

* Define two niches – demographic (ideal clients) and geographic (local, national, or ??)

* Based on those niches, develop three or four simple marketing strategies (write, speak, network) -you want to create credibility and visibility, and your goal is to have clients call you (think like a doctor.)

* Keep the above simple and focused – you can’t be everything to everybody, particularly when starting out.

For more ideas, visit my blog (https://www.jumptoconsulting.com) where I have just about finished a series on 20 Ways to Attract Clients. All methods we’ve used in our practice. Over 120 posts with lot’s of other free “nuts and bolts” stuff too.

Good luck, and welcome to the wacky world of consulting!

To date, 35 others have also left comments. Lot’s of good ideas being shared…

© 2014 – 2016, https:. All rights reserved.

Do You Want to Get Rich???

So asked the Dean of Engineering to a bunch of freshman engineering students almost fifty years ago.

The class was Intro to Engineering, an overview of what we were getting ourselves into. When he asked the question, most of the hands in the room went up.

“Well”, he replied, “if you REALLY want go get rich, drop out now. Go out to the new interstate highway, and buy land at one of the interchanges. Build a gas station, and in 25 years you’ll be rich – and independent too.”

“But,” he continued, “stick around here and we’ll show you how much fun engineering can be. And in 25 years, you may not be as rich as the gas station owner, but you will still be in good financial shape. And you will have had a lot of fun in the meantime.”

It wasn’t until many years later that I fully appreciated the dean’s advice. Yes, the classes were interesting, but often challenging. So were the engineering jobs I held in industry.

But the real payoff came after starting my own engineering consulting firm. I was finally able to combine the independence of the gas station owner with the fun of engineering. And financially, it has all turned out just fine. Maybe that was the dean’s real message.

So a message of encouragement to my fellow geeks. If you are sick and tired of the big company politics and no longer having a good time, consider consulting.

As a bonus, old consultants are usually valued (for all their experience), while old engineers (with the same experience) are often put out to pasture. Go figure.

Finally, every time I drive by all the gas stations on I-80 north of Lincoln, Nebraska, I fondly recall the dean’s advice. Thanks, Dean Blackman!

© 2014, https:. All rights reserved.

Top 10 Reasons NOT to Become an Independent Consultant…

Still time for New Year’s Resolutions. In case your resolutions include consulting, here are 10 reasons NOT to go there. Not being negative – just being honest.

1. You dislike risk – Starting any business involves risk. To be blunt, some people simply do not like risk. Nothing wrong with that, but if risk makes you uncomfortable, you’re better off not starting a consulting practice – or any small business.

2. You don’t like to market or sell – The first piece of advice I give anyone considering consulting is to be prepared to peddle your butt off. With rare exceptions, the world will NOT beat a path to your door, no matter how smart you are.

3. You lack practical experience – Just because you just got your MBA doesn’t make you an independent business consultant. Most clients are looking for experience. So if you are a newly minted anything with the urge to consult, I recommend spending a few years with an existing firm before going out on your own.

4. You don’t know WHAT to consult about – As a variation, you may have experience but don’t know what to specialize in. Remember, most consultants are specialists, not generalists. And it better be fun – no sense pursuing something you don’t like or enjoy.

5. You don’t know WHO to consult for – You need to identify your niches, both demographic and geographic. You can always change or expand, but you better have some specific targets in mind before you start.

6. You just got laid off –
Don’t know how many calls I’ve had over the years from colleagues who just lost their jobs. NO, do NOT do this… unless you have enough money to keep you going for at least six moths without any revenues (a year might be better.) See my story.

7. Your finances are not in order – See the comment above. If you don’t have money in the bank, or someone who can support you, stick with you regular job. Then start saving – aggressively – so that you can break free later. See Mr.  Money Mustache for ideas – he “retired” in his 30s and now does his own thing with no financial worries.

8. You aren’t ready to make sacrifices – In time, money, and relationships. Like to watch lots of sports? Forget it. Like to buy toys? Forget it. Like to dine out regularly? Forget it. You need to focus your resources on starting you business. And make sure any significant other agrees with you, so that does not end up as a sacrifice.

9. You have little kids – In my opinion, not a good time to start any business, unless you have no other choice. When little, they need your love, attention, and guidance. And your spouse needs your help. Besides, they grow up way too fast. You can always start a business later, but you can never get this time back.

10. You think its cool – One of the worst reasons to start a consulting practice, or any business for that matter. In today’s culture, being an entrepreneur is often seen as cool. But it is really a lot of hard work. You better have the passion (along with the ability) to help your clients solve their problems and/or improve their situations.

Some candid advice from Uncle Daryl. Consider it a counter balance to my earlier post – Top 10 Reasons to Become an Independent Consultant.

Finally, if you still want to consult, come on in — the water’s fine. For me, it has been a 30+ year blast. Best Wishes in 2014!

© 2014 – 2019, https:. All rights reserved.

Losing the Lard…

Down 40 pounds in six months! This post was sparked by comments on my weight loss last year, as reported in the 2013 Year End Review. Specifically, how did you do it, and what got you off the dime in the first place?

So I thought this post might be a good way to kick off 2014.

Perhaps it will help those whose New Year’s resolutions included dropping a few pounds (or like me, more than a few pounds.) Besides, if you are not healthy, you might not be able to make a JumpToConsulting … or any other opportunity for that matter!

First, some background…

I’ve always been on the heavy side. Even as a kid, I was a bit tubby. I enjoyed good food (still do), and didn’t care for most sports. I was a nerd, and liked to read books and to play with my ham radio. Neither of these were very conducive to better physical fitness.

Over the years, the weight crept up, and then up even more. (Being on the road as a consultant didn’t help.) In recent years, I developed metabolic syndrome — elevated cholesterol, blood pressure, and blood sugar levels — a precursor to diabetes.

My doctor kept saying “You should lose some weight…”  How many of us have heard that — and simply ignored it? After all, there are pills for all that stuff.

At my annual physical last summer, my doctor congratulated me. I had graduated, and now passed the diagnostic criteria for diabetes. He prescribed some more pills.

“What about losing weight?” I asked. He just looked at me, and handed me a prescription. How many other consultants have had their good advice repeatedly ignored?

That was a wake up call.That, and a retired neighbor (and fellow engineer) in the advanced stages of diabetes. Only a few years older than me, he has lost all feeling in his feet, has congestive heart failure, and several other complications. His advice when I told him my diagnosis was “Do something about it – NOW!”

So, I began the SEC diet…

Like any good consultant, I immediately began to research the problem. Got a couple of books, and dug into Google and WebMD. The message was clear–I was eating too much– and the wrong stuff to boot! Too many calories and too many carbs. Time to change!

So I looked at a number of diets and programs, but finally created my own plan. Dubbed it the SEC Diet – for Stop Eating Crap. (AKA the SES diet.) Here is what I did:

Cut out the white stuff. No more bread, pasta, rice, potatoes, or sugar. Went through the pantry and got rid of all the snacks – potato chips, crackers, and more. Fortunately, Mary joined me in this adventure, making it easier to cut back.

Cut the carbs. Learned to read nutrition labels. My goal is 100 – 150 grams/day max, where a normal USDA approved diet is about 300 grams. That alone cuts out 600- 800 calories. Also replaced simple carbs (like white bread and sugar) with complex carbs (like whole grains, fruits, and vegatables.)

—  Cut the portion sizes. Reduced meat portions by about a half, and replaced carbs with more vegetables and salads. This works well when dining out too – simply divide the portions in half and have a “second” meal the next day.

Cut the unhealthy snacks. No more ice cream or cookies (OK, an occasional cookie). Instead, my doctor suggested small snacks of almonds and jerky. Just a little bit usually kills any hunger.

Ate regular meals. Skipping a meal does NOT work for me. I more than make up for it on the next meal. Breakfast is simple – usually a bowl of oatmeal, but no more big scoop of brown sugar or glass of orange juice. Lunch or dinner are light too – soup, salad, or yogurt. The remaining meal is more varied, but with limited portions.

Unlike many diets, I’m rarely hungry. My research suggests that limiting carbs and eating regular meals have minimized blood sugar spikes and leveled insulin production. Apparently these two factors tell your brain you’re hungry. They also pack on the fat.

Next, upped the exercise…

I’ve been on a moderate exercise program for several years. Originally, I hoped this would help me lose weight, but all it really did was keep it from increasing even more. Sadly, even one cookie can offset an hour on the treadmill.

But as part of my plan, I increased the exercise to several times a week. This includes both cardio and resistance training. We already belong to a gym, so doubling the visits actually decreases the cost/visit. How’s that for some consulting cost analysis?

The increased exercise does help. While it does not burn a lot of calories, it helps remind me of what I am trying to accomplish. Plus I feel better.

A few other tips I’ve learned…

–Weigh every day. Most diet plans suggest weighing once a week so you will see larger improvements. I find weighing every day keeps me honest — even a small increase jolts me back into action for that day.

–Slow and steady wins the race. No, its not really a race, nor is it a diet. Rather, it is a change in lifestyle. My long term goal is to lose another 60 pounds, and then to keep it off. It may take a while (the easy pounds are gone) but eventually I hope to get there.

–Cut yourself some slack. Yes, I’ve hit the dreaded plateaus, and even increased a few pounds after falling off the diet wagon. But when that happens to you, just pick yourself up, dust yourself off, and get back on. Just like in the consulting business.

The bottom line…

So that’s my story. So far, so good. Here are some benefits I’ve already seen:

— More energy – Was taking almost daily naps. As an old geezer, I figured this was normal. Guess what? Haven’t taken more than a handful of naps in the past six months, and then usually because I was up really late the night before. I feel years younger.

— More comfortable – With much of the big belly gone, confined spaces like airplane seats actually seem larger. Also, it is much easier to bend over to pick up things, and I don’t seem to get as winded. The exercise probably helps too.

— More self-aware – Used to grimace when seeing my profile in a mirror or window. Never been narcissistic, but I do like the new improved profile better than the old one.

— More sensitive – A lot of overweight people are depressed, and society’s obsession with being slim often makes it worse. That in turn can lead to more overeating. My recent experiences have made me much more sensitive to my fellow fatties*, and our struggles to control or lose weight. Perhaps this post will help someone else out there.

Finally, Uncle Daryl wants YOU — to be Happy and Healthy in 2014! And now, back to our regularly scheduled programming…

* Not meant to be derogatory, but let’s be candid — that is how many of those disgustingly skinny folks often see us. But so what? Just keep plugging away.    

© 2014, https:. All rights reserved.

Lead Generator # 20 – Last (and perhaps least)… Advertising…

There is a reason I saved advertising for last — because (IMHO) it is just not that effective for consulting practices — particularly when starting out.

Yet advertising is the first thing many newbies want to try. After all, Proctor & Gamble uses it to sell soap, and General Motors uses it to sell cars. We’re bombarded by ads every day, so it must be the way to go, right?

Two problems with this thinking.  First, you’re selling a service, not a product. Second, you’re a small business with limited resources, not a huge conglomerate with deep pockets. Incidentally, we’ve seen large company refugees struggle with this transition.

So forget about radio/TV, newspapers, and national magazines. While you’re at it, forget about on-line consumer-oriented stuff like AdWords or PayPerClick. Think like a doctor, not like a car dealer.

Nevertheless, some advertising should be in your marketing mix. The secret is to rule out “mass market” advertising, and focus on “niche market” advertising. You’re not trying to build brand awareness for a new toothpaste — rather, you’re trying to attract the right clients to your services.

With that in mind, let’s look at some adverting methods suitable for consulting. They combine focus with direct response. Consider both printed and on-line versions of these methods.

–Space ads – Place small ads in specialty publication read by your potential clients (not necessarily by your peers.) For example, if you are an engineer looking to provide expert witness services, advertise in legal magazines, not engineering magazines.

Unless they are potential clients, avoid academic publications that are read primarily by researchers. We once made this mistake, and all we attracted were inquiries from recently minted PhDs looking for employment.

Example – We run “business card” ads in two specialty publications that serve our niche. Not every issue — usually the annual buyer’s guide and the trade show edition. If we have an article appearing in the magazine, we run a space ad in that issue too.

–Directories – Pick directories that will be checked by potential clients. Some directories are run by magazine publishers, and others by trade/professional/business organizations. Consider both types.

It is usually best to avoid generic directories such as the yellow pages, unless your market is local. When we once ran a yellow page ad, we got inquiries from copier salesmen — but no business leads.

Example – We are listed in several directories, both print and on-line. Some are free, some have a nominal charge. When offered, we pay a premium for highlighted listing.

–Direct mail – Use targeted lists, including your own. Make it response driven. Include an offer for a white paper, newsletter, etc. Avoid fluff letters that sound like press releases. If you don’t have a call to action, don’t mail it.

Consider a mix of e-mail and snail mail. The former works better for high volume and repetition (such as mailing newsletters). The latter works better for low volume messages, and may have a bigger impact. Sometimes a “real” piece of mail stands out. If using e-mail, make sure you are not spamming.

Example – We’ve used targeted direct snail-mail for 20 years for our classes. Some years we’ve sent out over 100,000 mail pieces. The is not cheap. Years ago the response rate was 1-2%, but has since dropped lower, so make sure it is worth it. While e-mail may be cheaper, our response rates have been even lower yet.

Finally, consider advertising “air support” for your other marketing efforts — NOT your primary method for lead generation. Don’t put all your lead-generating eggs in the advertising basket!

P.S. This concludes the series on “20 Ways to Generate Leads.”  The next series will be “Seven Steps in Selling,” with a focus on selling consulting services.


© 2014, https:. All rights reserved.

JumpTO… Not FROM…

Time for a short New Year’s rant…

Hate your job? Life passing you by? Frustrated, and just want to escape? But no thoughts or plans on what to do next? Waste of energy!

Better to have an idea or two in mind. Something to move TO, not FROM. Rather than wallow in misery, time to explore some options. A challenge for 2014…

Time to ask three critical questions:

  • What COULD I do? What talents and experience might have value to others?
  • What SHOULD I do? Would I enjoy it? Can I make a living at it?
  • And WHAT do I need to do to get there?

Regarding the last, NO, you don’t need to go back to school for another degree. (Unless it is necessary, like to become the doctor you always wanted to be.) Too often, this is just a cop out for making the hard decisions on what to do next. See this post.

And NO, you don’t need to become a consultant. Although if you are reading my blog, I assume there is at least some curiosity about the subject. But the world today is full of possibilities and opportunities – more so than any time in history. Just explore them.

If you are unsure about what to do next, visit fellow Arizona blogger Pam Slim at EscapeFromCubicleNation. Full disclosure – I’m a big fan of Pam – unlike too many Internet charlatans, Pam is the real thing. She has also walked the walk.

Read her blog and buy her books. If you still want help to sort things out, she also offers personal coaching services, with an emphasis on small business.

If you are interested in starting/running a small consulting practice, stick around here. More to come in 2014, as I share more ideas and information based on thirty years experience as an independent consultant.

Finally, this is why I named my blog Jump-TO-Consulting. I wanted to focus on what it takes to get there. Still damn glad I made my own Jump-TO so many years ago!

Thus ends the rant. What are YOUR options for 2014? Jump-TO ???

© 2014, https:. All rights reserved.

2013 Annual Review…

Well, another year gone by, and time to reflect.

Got this idea from Chris Gullibeau of The Art of Nonconformity. He does this each year, and each year challenges others to do the same. Great idea!

So once again, I’ll review three categories:

But first, a quick overview…

The Jump-to-Consulting project is now THREE years old. The catalysts were questions by my older son, questions by other colleagues, and a fat file for a prospective book. With today’s economy, many people are considering options such as consulting.

I was also intrigued by blogging, and simply wanted to learn more about this Internet phenomena. What better way that to just start a blog. Incidentally, that was the same attitude that got me into consulting. Curiosity, and a desire to learn.

The EMI-GURU project began 30+ years ago, and led to full time consulting in 1987. It has been great fun, and quite successful. I’ve traveled the world, and made a lot of friends along the way.

It made me both location independent and financially independent. Best of all,it allowed me to practice my profession as an Electrical Engineer in a ways I didn’t even imagine as a student or young engineer.

EMI-GURU also provides the grist for JumpToConsulting. Much of what is discussed here is based EMI-GURU experiences. The stuff I talk about is not theory — rather, this is real world and is based on 30+ years experience in the consulting business.

HIGH-LIGHTS in 2013..

Jump-to-Consulting – The blog is up to 120+ posts. Had hoped for a few more, but still proved that I can keep a blog going. No burn out, and no plans to stop.

Not many readers (it is a pretty tight niche), but it has helped several make their own JumpToConsulting. (Way to go!) So don’t be bashful — your questions and feedback mean a lot, and they do inspire me to keep going.

EMI-GURU – Not much to report here.  Although business is slow, had some interesting consultations during the year. Also taught a bunch of classes — both in-house and public. Teaching is a primary passion.

Personal – Finally finished all the patio home remodeling, so now we can just enjoy it. The final touch was the little hot tub on the private patio. Best enjoyed with some wine.

Lost over 40 pounds! Woo hoo! Now on the SEC (stop eating crap) diet, and it is working well. Combined with the workout routine, I have more energy and feel years younger. Should have done this a long time ago.

LOW-LIGHTS in 2013…

Jump-to-Consulting – Still no book, but not sure another formally published book is that important to me right now. Been there, done that. Intrigued, however, by E-books.

EMI-GURU – Business still slow, but at this stage in my life, I’m content with the business levels. Leaves more time to goof off. No desire to return to the 30-40 trips per year of a few years back.

Personal – A planned RV trip to Alaska got cancelled at the last minute, but we did have several shorter trips that were fun. One was a trip around Lake Superior, which we had not done for almost 40 years. Beautiful scenery and a very good time.

LOOKING FORWARD to 2014…

Jump-to-Consulting – Keep on blogging. Considering an E-book or two, along with offering some on-line classes. Nominal fees may be involved to offset the costs of running the site.

EMI-GURU – Continue teaching the technical classes, which I really enjoy. As an old codger, there is nothing like seeing a younger engineer (and even an old timer) suddenly “get it.”  Love to share what I’ve learned. Will still accept consulting opportunities, but will no longer actively pursue them. Happy to help when I can.

Personal – Spend time with the grandchildren, along with reading, writing, and more travel in our little RV. Stick with the weight loss program – this is a lifestyle change, not a diet. Goal is to lose another 60 pounds so I can join the centennial weight loss club.

Wishing you all the best in 2014! And THANK YOU for reading my blog.

© 2013, https:. All rights reserved.

Lead Generator # 19 – Gimmicks

Generally not in favor of gimmicks here – thing like coffee cups, key chains, T-shirts, etc. Frankly, I’m not sure they are appropriate for most consulting practices.

But the RIGHT gimmick can be an effective marketing tool, as long as it is practical and useful.

Planning calendars are a good example — and they keep your name out there all year. I’ve been the recipient of desk planners and pocket planners, and appreciated them both. And when using them, I was always favorably reminded of the calendar donor.

While we’ve not given out calendars ourselves, we have used two other gimmicks with success. Both are useful, and one even includes a bit of humor. Neither is expensive, and both are keepers — having a much longer potential life than calendars.

Useful Bits of Information (UBI) – This is a three fold mini-brochure that fits a shirt pocket. The inside panels contain several tables of engineering information relevant to our business, while the outside panels brief descriptions of our services and backgrounds. Most important — both sides contain our full contact information.

Our fellow engineers love stuff like this (and we do too.) While our business cards may get tossed, UBI may be saved for years. If/when a need for our help arises, the contact information is readily available — including our toll free 800 number.

UBI was conceived many years ago as an inexpensive handout for talk at a trade show. When people began stopping us in the halls to get their own copy of UBI, we knew we had a winner. We now hand these out with our business cards, and also in our classes.

To date, several thousand UBIs are out there, silently marketing our services while helping our engineering colleagues.

EMI-GURU Button – This is a two inch metal button one can wear. It is bright red, like the Staples “Easy Button.” Since we were first, we’ve often joked that Staples must have copied US :-).

Our fellow engineers like this too. After all, who doesn’t want to be a guru? Like UBI, the button gets saved. We’ve even seen them pinned on cubicle walls – advertising our services to other engineers at the same time. More silent marketing.

A narrow white border has both our web site (WWW.EMIGURU.COM) and our toll free phone number (1-888-EMI-GURU.) As an aside, ALWAYS include your contact information on ANY marketing materials.

The button was conceived as a handout at a show to announce our website and phone number. Like UBI, we knew we had another winner when people were stopping us in the halls. Appreciating the humor, we even had several of our friendly competitors wearing our button.

Incidentally, the button was instrumental when we trademarked “EMI-GURU”, as it established legal proof of the use of our trademark. Or so our lawyer explained. We also pass out the buttons in our classes, making our students “deputy EMI-GURUs.” Good fun.

So don’t overlook gimmicks, but do make them useful or fun. Most important, they can generate leads when you least expect it!

© 2013, https:. All rights reserved.

SOS to Boomers…

Here is some boomer humor that arrived recently via an E-mail.

A C-130 was lumbering along when a cocky F-16 flashed by.

The jet jockey decided to show off.

The fighter jock told the C-130 pilot, “Watch this!’  and promptly went into a barrel roll followed by a steep climb.

He then finished with a sonic boom as he broke the sound barrier.

The F-16 pilot asked the C-130 pilot what he thought of that?

The C-130 pilot said, “That was impressive, but watch this!”

The C-130 droned along for about 5 minutes and then the C-130 pilot came back on and said: “What did you think of that?”

Puzzled, the F-16 pilot asked, “What the heck did you do?”

The C-130 pilot chuckled.  “I stood up, stretched my legs, walked to the back, took a leak, then got a cup of coffee and a cinnamon roll.”

When you are young & foolish – speed & flash may seem a good thing!

When you get older & smarter – comfort & dull is not such a bad thing!

Us older folks understand this. It’s called…

S.O.S.

Slower, Older and Smarter….

Good advice for old consultants, too. Put’s it all in perspective…

© 2013, https:. All rights reserved.

Lead Generator # 18 – Collaborate…

“No Man is an Island…” beings a poem by John Donne. Written almost 400 years ago, it is still true today. True in life, and true in your own consulting practice.

In this post, we’ll look at leveraging your business by collaborating with others. We’ll examine several facets of collaboration — marketing (lead generation), production (joint projects), or a combination of both. We’ve done all three over the years with success.

-Marketing Use joint efforts to promote your businesses. These can be simple, like cross referrals on web sites or guest blog posts. They can be more sophisticated, like forming a group to provide cross marketing. An example of the latter is the Forensic Group, a local engineering group in Arizona who help each other as expert witnesses.

-ProductionCall in colleagues for help. Maybe you get the huge job, but can’t handle all of it or don’t have all the necessary expertise. A common example is the remodeling contractor. While the contractor may do much of the work, he/she calls in preferred plumbers, electricians, or concrete finishers to take care of special tasks.

-Combo marketing & productionThink temporary  partnerships. That means the relationships don’t need to last forever, but they do need to benefit all parties involved. These are often complimentary businesses, but can even include friendly competitors.

Here are several examples of successful collaborations for us:

  • Teamed with TUV Product Service (a local test lab) on a mini-trade show. Started in 1986, the annual Minnesota EMC Event is now 26 years old. It was our fist collaboration, and gave both firms great visibility in our local MN market.
  • Teamed with Tektronix (a large test equipment manufacturer) on public training seminars. Started in 1993, this successful partnership is now 20 years old. This gave both firms national visibility in our specialty.
  • Teamed with EDN (a major engineering magazine) on a 100 page design guide. Not only did we write all the content, but we helped solicit the advertisers. As a result, it was highly successful for the publisher. And with over 130,000 copies, it gave us worldwide visibility and credibility. The guide eventually became a book, which we now sell on our website and hand out in our classes.
  • Teamed with a consulting colleague on a specialty web portal. This turned out to be a poor fit for our consulting businesses, but it was good fit for a magazine publisher who subsequently purchased it. For the publisher, it was a make or buy decision, and we had already done the heavy lifting.
  • Most recently teamed with the Applied Technology Institute on a specialty class. ATI specializes in technical training programs for the military/aerospace market. We tailored an existing in-house class for their market, plus they promote our existing public classes. Definitely a win-win for both firms.

Don’t want to mislead you — all of the above involved substantial efforts. Yet they have all paid off rather nicely. As with most marketing efforts, be prepared to a lot of work.

Here are some additional do’s and don’ts on collaboration:

  • DO seek a win-win-win – You must benefit, your partner(s) must benefit, and your clients/customers must benefit. The benefits need not be purely financial. Increased visibility alone may justify collaboration, particularly when you are starting out.
  • DO get something in writing – We prefer a memo of understanding. You don’t need a formal contract (which may mean lawyers), but you do need to document the relationship and expectations This is particularly true if money is involved — who does what, costs, and profit splits.
  • DON’T call up and ask for overflow  business – This is begging, not collaboration. We occasionally get these calls, and frankly find them rather annoying. Bring something to the party first.

Finally, collaboration allows small firms to leverage their strengths and multiply the results. Just make sure there are benefits for everybody!

PS – Fellow Arizona blogger Pam Slim (Escape From Cubicle Nation) offers a nice on-line class on collaboration. Check it out here.

© 2013 – 2020, https:. All rights reserved.

Should you guarantee results???

That question was recently posted at Consulting Success, a useful blog for aspiring and practicing consultants.

While Michael Zipursky recommends offering a guarantee, I don’t fully agree. YES for products. but NO for professional services. Here is my partial reply:

As consulting engineers, we do not guarantee our results. Lawyers do not guarantee you will win the trial, and doctors do not guarantee you will get well. We do, however, promise to provide our best professional advice.

For us, it is about setting expectations, and being brutally honest about it. Like a doctor, we can not to assume client’s “disease” — all we can do is try to help. If a potential client can not accept that, then we’re both better off not doing business in the first place.

Finally, we do offer a “no questions asked” guarantee for our software and printed materials. But not so for our time and advice.

Over the years, we have had a few potential clients “insist” on a guarantee. (Often the lawyers trying to shift the risk to us.)  When we explain our policy, most agree and we do business. Those that don’t agree, we turn down.

Incidentally, prospective clients who ask for a guarantee raise a flag with us. It suggests they are either a bit naive about electronic product design, have unrealistic expectations, or are on shaky financial ground. It is just good business to resolve such issues prior to providing consulting help.

A quick example. A prospective client once asked us to guarantee they would pass a government required test. A marketing shell, they had outsourced both the design and manufacturing overseas. As such, we would have no control over the implementation of any recommendations we made. We quickly passed on that one — a potential nightmare!

The bottom line – we do NOT guarantee results for our consultations, but we DO guarantee our products. After 26 years in full-time practice, that policy works for us.

P.S. If you have not visited Consulting Success (formerly Business Consulting Buzz), I recommend doing so. Although it focuses on management consulting  rather than technical consulting, I find it useful and interesting.

© 2013, https:. All rights reserved.

A Success Story – Bob Bly, Copywriter

Always love it when a former engineer does well! And Bob Bly, a chemical engineer by training, has done very well as a marketing consultant who specializes in copywriting and related services.

Bob also shares his knowledge and ideas through a free e-mail newsletter, which I have received for several years. He has written 80 books, and sells numerous educational packages through his newsletter and web site (www.bly.com).

Like so many of us, Bob did not originally plan on becoming a consultant. But his love of writing soon caught up with him. Although a degreed ChemE, his first employer hired him as a technical writer. He then moved into technical marketing, and the rest, as the old saying goes, is history.

Bob combines the analytical mind of an engineer with the creative mind of a writer. How is that for a niche? He is also an astute business person, and at 56 is financially secure. But he still works 12 hour days, which he describes a pure fun.

Here are Bob’s responses to my Success Story questionnaire. Very succint!

(1) What prompted you to consider consulting (running your own business?) Was there an event, like a layoff, or was it just the itch to be on your own?

My boss asked me to move from NYC to Wichita Kansas in 1981 and my fiancee would not go. So I quit my job.

(2) How has it been going? Looks like you’ve been at it a while, so obviously you are established in your business.

Full time freelance copywriter since February 1982.

(3) What do you like MOST about consulting (your own business?)

Writing copy for my clients– copywriting is what I love to do.

(4) What do you like LEAST about consulting (your won business?

Advising clients who know less than me, are not successful, and need help, but then when I advise them, argue with me.

(5) How do you get your clients? (BTW, the number one question I get asked when someone finds out I’m a consultant.)

I have been around so long people know who I am and where to find me — I get more inquiries than I can handle every week of the year.

(6) How do you set your fees? (Second question I get asked.)

My fee schedule is attached. (Note – Please contact Bob directly for his rate sheet at rwbly@bly.com.)

(7) How did you decide what to consult about (or focus on?) And why? (Third question I get asked.)

I am a copywriter and do that because when I had staff positions, that was the only part of the job I enjoyed.

(8) Lessons learned since you started consulting?

Most clients won’t take most of your advice most of the time.

(9) What next? Do you plan to do this the rest of your career (like I did?) Or is this a stepping stone to other things?

I plan to do this until I no longer can.

(10) Finally, what one piece of advice would you give to our fellow engineers who might be thinking about consulting (or going out on their own?)

There is a lot of competition today. What will set you apart from the rest of the pack? If you don’t know, then don’t do it.

Thank you, Bob, for sharing your story! Although I’ve not personally met Bob, we’ve exchanged e-mails, and I’ve found him to be a very gracious person.

PS – Just purchased Bob’s latest Kindle book (Don’t Wear a Cowboy Hat Unless You Are a Cowboy –  And Other Grumblings From a Cranky Curmudgeon). Could not put it down… 75 of his favorite pearls of wisdom. Humorous yet blunt… Bob is another Andy Rooney!

© 2013, https:. All rights reserved.

A Newbie Success Story…

This recently arrived in my mail box, and I wanted to share it. It certainly made my day!

This is from Catherine at ViewThatData.com, who I featured a few months back in an earlier post. Sounds like she is making great progress towards her goals of both occupational independence and financial  independence.

Hi Daryl,

I hope this finds you well. I am doing fine.

I am very hopeful, enthusiastic, and excited to jump to this next phase in my life and career.

I wanted to take a minute and give you a brief update. You have been so helpful and inspirational in my jump to consulting that I wanted to keep in touch.

As you may remember – I took your advice and set my business up as an LLC. I am currently working on getting my application together for both the minority business enterprise as well as a veteran owned business. I recently got certified in my profession as a GISP (GIS Professional).

I finally got the go ahead with that church and finished their project (who I thought was going to be my first client but they weren’t).

I represented a friend at a book fair to sell her book and the man in the table beside me is a historian and turns out he often needs maps for his books so I gave him my business card. Within a month he contacted me and I have since completed 3 maps for his new book.

I have 2 nonprofits that within the week have given the word that they want to move forward with their proposals. With one of them saying not only did they want to do the training I proposed but wanted to know if I would be interested in fee-based task services for things they needed help with.

So it has been utterly amazing – every proposal I have put out has gotten approved so far (there have been 6 so far). I know that this won’t always be the case but it is a great start, plus all invoices have been paid with promptly.

And honestly I haven’t even began marketing full force – I have been concentrating on admin activities like setting up my books, professional certifications, minority and veteran certifications, etc.

We have had a major life change in my family and my goals have now changed in relation to them. My new goal is to be able to go full time with my business and become a full time consultant within the next 1 – 2 years and work from my home.

Part of the dream with that avenue is to work hard when I’m working and have the flexibility to travel several times a year as opposed to the vacation leave limits I currently have.

Here is my reply:

Hi Catherine,

Congratulations on all the progress — that is great!

But don’t let up on your marketing. BTW, your certifications and applications for minority/veteran business status are marketing efforts too. Consulting is all about “credibility and visibility.” Sounds like you’ve been doing a good job on both.

In any event, it occurred to me that your email would make a nice blog post — perhaps offering some inspiration to others who might be on the fence regarding consulting. An update from “them that’s doing.” I like to do “success stories” and yours certainly falls into that category.

Glad to hear things are going so well!

Daryl

Way to go, Catherine!

P.S. Been a little lax on blog posts here – October was busy with both work and fun stuff, including an RV trip following the old Santa Fe trail as we returned to AZ from MN. The consulting biz lets us be location independent too — and the independence is great!

© 2013, https:. All rights reserved.

A Veteran’s Day Story…

Three rifle volleys, followed by the mournful sound of Taps. The folded flag was presented to his widow, and then it was all over.

He was laid to rest among his comrades at Fort Snelling, right next to the Minneapolis St. Paul airport. That seems appropriate for this old B-24 crew member from World War II.

It was cold that December day, about 20 degrees below zero. The air was clear, and the bitter wind blew across the prairie, just as it had when he was a young farm kid from northern Minnesota. Like so many others, he simply answered the call to serve.

When the war was over, he used the GI-bill to get a teaching degree. For over thirty years he taught Industrial Arts at inner city schools in St. Paul, MN. The farm kid teaching city kids how to make things. Beautiful things, too. And also molding them into young men.

He married and fathered two daughters. Then cancer struck down his wife, and he was alone. But he was smitten by a young librarian at his school, who he courted the old fashioned way. She was smitten too, and they soon married.

That is when I met Bob. Our wives were sisters, so we became brothers-in-law. There are many good memories with this quiet man who was also old enough to be my father.

Being modest, he never talked about the war. Nor did he ever wave the flag or even participate in veteran functions. No bragging or grandstanding. When the war was over, he simply got on with his life.

The last time I saw him, he was suffering the ravages of Alzheimer’s.
His short term memory was shot, but his long term memory was still intact.

When we stopped by for a quick visit, he was paging through a book on the B-24 Liberator. Being a history fan, I asked him about it.

With some gentle prodding, he was soon telling stories of his wartime experiences. About the bombing missions over the Romanian oil fields. About seeing a strange and very fast German fighter with no propeller. About being a ball turret gunner. And more.

All fascinating stuff. Later, my wife told me her sister confided, with a tear, that he had not talked like that to anyone for over a year. Two weeks later, a heart attack mercifully ended his final battle. I still treasure that last conversation.

So what does this have to do with consulting?
Nothing, really, but somehow  it just seemed right share this story on Veterans Day. Rest in Peace, SGT Melbye.

And thanks (from a non-vet) to ALL who have served!

© 2013 – 2017, https:. All rights reserved.

Rating your clients…

Do you treat all clients the same? That question was posed recently on Succeed, a small business forum on LinkedIn. Always ready to share my opinions, here is the answer I posted there.

Like so many have said already, we strive to treat all our clients with respect. But in reality, some clients are better than others.

So, we divide our clients into three categories: A, B, and C.

Everybody starts out on the “A- list”, regardless of income potential. Size doesn’t matter. We’ve had small clients turn into large clients and/or great referral sources.

— Those who pay promptly and are pleasant stay on the A-list.

–Those who pay late drop to the B-list.

–Those who pay REALLY late or are difficult in other ways drop to the C-list.

Since much of our business is repeat business, it helps us prioritize our responses. Most of our clients are a sincere pleasure to work with. As for very few who are not — well, life is too short to put up with them.

Some further clarification. Just because they look like a good client does not make them one. Over the years, we’ve had to move a couple of well known companies to the C-List. Usually the problem lies with the bean-counters, not our direct clients.  But getting paid on time is important – and it shows appreciation and respect for your work!

Take care of your GOOD clients — and they will take care of you!

© 2013, https:. All rights reserved.